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Jimit manages a team of analysts dedicated to serving clients primarily Fortune companies on a variety of issues related to their technology and sourcing estates through a combination of published research and custom decision-support engagements.

Jimit has significant expertise working with financial services, healthcare and hi-tech enterprises on issues such as sourcing strategy, service provider selection, digital transformation, portfolio optimization, global delivery locations, and risk management.

Pete Lindstrom is Research Director for Spire Security, an industry analyst firm providing analysis and research in the information security field.

He has held similar industry analyst positions at Burton Group and Hurwitz Group. In his previous position as a security architect, Pete operated as the deputy to the Chief Information Security Officer for Wyeth Pharmaceuticals. In that role, he oversaw all security policy and compliance activities and participated on project teams for designing security controls for significant IT projects.

In addition, he provided design and support to the identity management functions. As both an external and internal auditor for Coopers and Lybrand and GMAC Mortgage , Pete provided breadth and depth to roles that linked technical security requirements of organizations with business risk for companies in health care, financial services, manufacturing, and higher education.

Pete honed his finance and technology skills in the United States Marine Corps where he was one of two disbursing officers in theater during the First Gulf War. Currently, Pete conducts research in developing areas of information security. He is well-known for his work in practical enterprise security metrics, where he has advised and taught many security professionals.

On the technical front, his most recent accomplishments include research findings in the areas of Web 2. This research ties traditional security principles and practices to these burgeoning new IT arenas. Pete is a frequent speaker and author on information security topics. Easterly was nominated by President Biden in April and unanimously confirmed by the Senate on July 12, As Director, Ms. Before serving in her current role, Ms. Easterly was the head of Firm Resilience at Morgan Stanley, responsible for ensuring preparedness and response to business-disrupting operational incidents and risks to the Firm.

Easterly has a long tradition of public service, to include two tours at the White House, most recently as Special Assistant to President Obama and Senior Director for Counterterrorism.

A two-time recipient of the Bronze Star, Ms. Easterly retired from the U. Army after more than twenty years of service in intelligence and cyber operations, including tours of duty in Haiti, the Balkans, Iraq, and Afghanistan.

Easterly was also instrumental in the design and creation of United States Cyber Command. She is the recipient of the James W. Snyder Changing the Narrative Award. He was instrumental in driving technology strategy and digital transformation at these companies.

He joined Mattel in In his role, Mr. Gerjets oversees all aspects of technology innovation and implementation, including shared technology platforms, software and hardware development, and connected product design. Gerjets has three decades of technology leadership experience.

Prior to Time Warner, Mr. While at DirecTV, Mr. Prior to DirecTV, Mr. Gerjets has contributed articles to notable industry publications including Wired, InfoWorld and Shoreview and has been recognized as a top technology leader by Computerworld.

He has years of experience in information technology, primarily in cybersecurity. Shawn is regarded as a highly passionate, transformative, thought leader in IT Security, with a record of leading successful business and mission first strategies in various environments. He is enthusiastic to share his knowledge and approach to digital empathy-based cybersecurity with all levels of users. Marine Corps Intelligence. Shawn also retired after 24 years in the U.

He is a alumnus of Community College of the Air Force because he showed up to work for enough years; and an proud alumnus of Harvard Kennedy School and Oxford executive cybersecurity courses.

Outside of work Shawn enjoys partnering with his wife to defend against their two tiny threat actors and practicing risk management via high altitude plane departures. As Avanade Chief Information Security Officer, Bob Bruns is responsible for Avanade information security, client data protection, incident management, asset protection, and business continuity programs.

Gary Warzala has been the Chief Information Security Officer at top global brands spanning financial, insurance, and manufacturing verticals i. Visa Inc. He has well over a dozen former leadership team members running top CISO positions across the Country. In this role, McMahon leads the information security team responsible for the cyber security strategy, policy, risk management, architecture, solutions development, and operations that protect member, customer and company information.

Previously she served as the Chief Information Security Officer at Verizon with overall responsibility for their cyber security program. Prior to joining Verizon, McMahon held leadership positions of increasing responsibility at Lockheed Martin, where she was responsible for developing and delivering a portfolio of cybersecurity solutions and services for Fortune companies in critical infrastructure industries.

Painter has been on the vanguard of cyber issues for over twenty five years. In his current role as the Coordinator for Cyber Issues, Mr. He works closely with components across the Department, other agencies, the White House, the private sector and civil society to implement the U. International Strategy for Cyberspace and ensures that U.

These issues include promoting norms of responsible state behavior and cyber stability, advancing cybersecurity, fighting cybercrime, promoting multi-stakeholder Internet governance and advancing Internet freedom. Prior to joining the State Department, Mr. During his two years at the White House, Mr. Painter began his federal career in as an Assistant U. Attorney in Los Angeles where he led some of the most high profile and significant cybercrime prosecutions in the country, including the prosecution of notorious computer hacker Kevin Mitnick.

From he helped lead the case and policy efforts of the Computer Crime and Intellectual Property Section in the U. Painter is a recognized leader in international cyber issues. He has represented the United States in numerous international fora, including chairing the cutting edge G8 High Tech Crime Subgroup from He has worked with dozens of foreign governments in bilateral meetings and has been a frequent spokesperson and presenter on cyber issues around the globe.

During his military career, he most recently served as the Commandant of the U. Colonel Banks is a highly experienced, combat proven leader and command fighter pilot with over hours in the FC, which included four combat deployments. He also has contributed to the Congressional Solarium Commission on Cybersecurity providing recommendations for national cyber security of U.

He is responsible for applying innovative technologies to transform existing business models, products, and services to support business growth. He played a critical role in introducing the Otis ONE IoT service platform, helped develop the suite of custom smartphone mobile apps that collect and share performance data, and supported the deployment of more than 30, smart phones to get digital technology in the hands of Otis mechanics around the world.

Ezhil joined Otis in , and focused his career on advancing global IT operations, mobile application development and service transformation. He is experienced in all things digital — from sales force automation and cloud transition to agile development and global program management. He has received 22 global patents. Previously, he was head of Trend Micro professional services in the U. Brian has founded and led open source software communities and initiatives for more than 30 years, first as a co-founder of the Apache Software Foundation and then later as a founding board member of both the Open Source Initiative and the Mozilla Foundation.

Brian joined the Linux Foundation in to lead Hyperledger, the distributed ledger initiative now core to supply chain traceability and central bank digital currency efforts worldwide, and has led the OpenSSF since September You will get a firsthand look at how this technology works and some ideas about how it might benefit your organization. Enter the TikTok studio to learn how to shoot and edit professional and secure videos.

While you are there, you can create a video to share about your advice to the next generation of IT leaders. He is responsible for all aspects of cyber and physical security across Blackstone as well as managing a small portfolio of investments in leading early-stage cybersecurity companies.

Fletcher led the International Security organization for Equifax, coordinating a global security program across 14 countries, each with different business, regulatory, and privacy requirements. Fletcher received a B. Jill has led this groundbreaking project since its inception in managing all aspects of the project from A to Z!

Jill started her career working at cultural institutions and museums but eventually transitioned to the tech world in where she worked in project management for several software development companies before returning to the Museum world in His key areas of accountability included technology strategy architecture, infrastructure and cloud services, engineering and customer success ; data and analytics; enterprise information risk and cybersecurity; digital workplace solutions; and the Northwestern Mutual Data Science Institute.

Prior to acquisition by Cigna, Sample was executive vice president, chief operating officer at Express Scripts where he was responsible for operations, technology, and enterprise transformation. He aligned overall information technology strategy and performance with pharmacy processing and fulfillment in order to create synergies that drove improvements to the member and client experiences.

Sample previously served in key executive leadership roles at American Express, including President, Enterprise Growth, where he leveraged emerging technologies to reach new customers and geographies, expand mobile and online payment services, and foster inclusion for clients poorly served by traditional financial systems.

Earlier at American Express, he held the CIO position for that business where he managed end-to-end platform technology, infrastructure and operations, and the suite of American Express prepaid products, including the delivery and implementation of the Bluebird, SoftCard, and retail distribution partnerships. Her passion to serve and experience leading technology transformations influence the optimization efforts for a more connected Feeding America network.

During her time there, she defined and executed a three-year technology refresh and digital presence roadmap by migrating their systems to a standardized, modernized and innovative environment. Her passion for distributed environments was influenced by her tenure at Sears, during those 8 years she led many cross-functional technology initiatives focused on POS customer experience transformations.

Maryann earned a B. Passionate leader about reimagining business through IT for over 30 years. As an IT and digital leader, I understand the importance of keywords. So what better way to introduce myself and describe my work and passions than with a few strategic keywords. Animal Lover. At Google, his mission is to lead his team in providing enterprise customers with a secure entry point to the cloud.

He is a graduate of DePaul University. Outside of work Chester enjoys spending time with his twin boys and exploring much of what California has to offer on a road bike. His responsibilities include enterprise visibility, threat detection, and the operation of preventive tooling.

Before coming to United, he worked for General Electric for ten years in various positions focusing on incident response and detection. James has over 30 years of experience in cyber security and technology.

He has 21 years of direct experience as an information security leader and is currently the Senior Vice President and Global Chief Information Security Officer for Cigna, a global health services company.

James previously worked 20 years for General Electric in various security and technology leadership positions. James also works closely with SINET, the Security Innovation Network, to promote public and private sector collaboration and increase the awareness of innovative emerging companies. During his 15 years at Ally, he has held a number of leadership positions across strategic programs, platforms, data, and infrastructure.

Dan is a champion for talent and culture, sponsoring efforts to progress diversity, equity, and inclusion amongst Ally employees and communities. Before joining Ally, Dan started his career at Pfizer within their technology organization. Schneider Electric is a leader in digital connectable products, controls, and software for energy management and process automation.

Prior to joining Schneider Electric, he was a security partner in Fortium Partners, LP, where he performed as a fractional CISO for an insurance company and a construction company, he supported cutting edge start-ups, and other accomplishments. Previously, Parrillo spent about 10 years managing a consulting practice focused on cyber security, IT risk management, and compliance where he implemented federal IT security programs for the Department of Defense, the U.

Department of Agriculture and the General Services Administration. Prior to that he was on active duty with the U. Navy in senior cyber roles. Tim Callahan joined Aflac in , bringing more than 30 years of experience in information and physical security, business resiliency and risk management. Prior to joining Aflac, he served as senior vice president of business continuity and information assurance for SunTrust Banks, Inc.

Tim served in the U. As the Sr. With over 15 years of experience in positions across Cybersecurity, and IT Consulting, Max has developed and implemented information security programs for various companies across the financial, retail, technology, and transportation industries. Stephanie is a senior information technology executive with more than 24 years of experience assisting public and privately held companies in a variety of industries to transform and protect their businesses worldwide.

She also brings deep corporate governance experience through her work with corporate boards, including audit, risk and compliance committees and is qualified to serve on audit committees as a regulatory compliance expert. He is responsible for strategic vision, operational excellence and change leadership for the development and implementation of information technology initiatives and architecture across our company. Chris drives our corporate information technology strategy and internal transformation, creating digital solutions that enhance our Rockwell Automation capabilities internally and externally.

With over 30 years of professional experience, he also held leadership roles at Pfizer and Warner Lambert, which was acquired by Pfizer. At these companies he led IT-enabled business and digital strategy and accelerated growth through technology and data analytics. He drove business innovations that improved profitability, globalization, restructuring and mergers. He has an extensive background with portfolio management, engineering, operations, mergers and acquisitions, IT risk management, analytics and using technology to drive business insights.

He was also the Rockwell Automation executive sponsor at Amgen. Earlier in his career, Chris also held process, and production engineering roles in the pharmaceutical, chemical and nuclear industries. His team of dedicated and diverse practitioners oversee an all-hazards threat led defense, incident response, intelligence, crisis management, and business resiliency capability focused on minimizing disruptions to business operations.

He has been recognized by the Federal Bureau of Investigation for his support in the fight against Terrorism. He has provided physical protection to the President of the United States, former Presidents, and world leaders at various threat levels. He applies his physical security mindset to IT and data security. As the Director of International Affairs at the Office of the Secretary of State, Anna managed state -wide Sister States Program that promoted public diplomacy and global business collaboration.

In this capacity, Anna also served as the diplomatic protocol officer for the state. She also has private sector experience, managing business development and health IT projects.

She speaks Russian, Ukrainian and French. In her free time, Anna enjoys watching documentaries, reading international relations and foreign policy magazines, working out, kickboxing and travelling.

Fisher is a proven leader with deep relationships across the technology industry with recognized enterprise software expertise. He had responsibility for all DCG business segments and driving greater alignment across product management, operations, solutions, and product marketing.

He began his career at age 17 when he enlisted in the U. Andrew Shikiar is the Executive Director and Chief Marketing Officer at FIDO Alliance, a global consortium working to create and drive adoption of open standards for simpler, stronger user authentication. Andrew has deep experience in multi-stakeholder organizations, having previously led market development efforts for Tizen Association, LiMo Foundation, and the Liberty Alliance Project — and additionally has held executive and managerial roles driving a variety of emerging initiatives at leading technology companies.

Shikiar is a frequent speaker at industry events and has been quoted extensively in leading news, broadcast and online media outlets. After a number of years in systems admin, application support, and network management, working for various organizations in different sectors, in whilst leading a network refresh project for an NHS organization, Victor identified a number of areas requiring security improvements and was asked to create a plan to execute the improvements.

Miguel has over 20 years of experience in product and commercial leadership roles from start-up to large multi-national-sized companies. Prior to Aurea, Miguel served as VP of Product for Keller Williams International, where he helped digitally transform the largest real estate franchise company in the world to an AI-driven real estate technology company. Matt has over 30 years of experience in software marketing, product management, consulting, and sales with companies including ADP, Computer Sciences Corporation, Oracle, Deloitte Consulting, and several early-stage technology startups.

Sean D. Sean is a visionary and innovative technology leader with a history of driving global business strategy and transformation.

He has extensive background leading DevOps, infrastructure, enterprise applications, security, and desktop services in educational technology and publishing industry. Sean has led global teams across a wide range of companies from global financial companies like Experian to innovative technology companies like Etsy.

He has also worked extensively in the education technology and publishing industry with companies such as Pearson, Scholastic, and Braven a non-profit technology education start-up. Throughout his career he has held a variety of technology leadership ranging from Vice President of Operations and Applications for Pearson Education to CIO for a start-up in the streaming media space. He currently lives in New York with his wife and eight year old daughter. He likes fitness including martial arts, boxing, and skiing.

He rides a Triumph Thruxton and plays upright bass although, admittedly, not well. Rich served as a college adjunction instructor in the field of security and digital forensics for local colleges and is an advisory board member.

Randi Levin is an innovative and transformational business and technology executive with proven experience in government, the private sector domestically and internationally, consulting and many other industries. She is a flexible and highly experienced leader with emphasis in strategic planning, transformation, transparency and efficiency initiatives and leading-edge thinking, cybersecurity and as well as implementation. She is a results-oriented business manager with outstanding interpersonal skills.

Randi was responsible for ensuring the Voyager continued to operate while moving all the ground data systems and retrofitting them for the future. Randi also led and matured the cyber program for JPL. It also disrupted an entire industry and enabled much more cloud adoption. Randi has been passionate about helping women in technology either stay and advance in the field and helping middle school girls get interested in STEM.

She has spoken on this topic and is writing a book about women in technology. She received the Orbie award in for outstanding work in the Large Corporate organizations in Southern California. Randi has lived in the Los Angeles area for approximately 30 years and has two grown children.

Matthew has a diverse technology background, including security, IoT, AI, and carrier networks. He is passionate about the application of new technologies to solve persistent problems and the important role people play in applying them.

Andre has been responsible for developing security product solutions for cloud and mobile applications, combining security technologies strategically focused at aligning business needs of the enterprise and architecting, implementing and supporting network infrastructure security needs of many industries.

Dana is a veteran marketing professional with more than ten years of experience in product marketing and content creation. Dana brings vast experience working for leading global companies in diverse industries. Her forte is turning technology into a story focused on value to customers, and her passion is building close relationships with customers.

In this role, she is responsible for researching, writing, and advising clients on the fast-evolving DevOps market. In addition, she examines how the move to DevOps methodologies impacts enterprise use of open source and preferences for using on-premises computing and development platforms vs public cloud services.

There, she had end-to-end ownership of the academic program market intelligence process, which utilized quantitative methodologies to model the competitive landscape, economic outlook, and student demand for all levels of degree programs proposed at CMU. A proud dad, husband and Penn State alum, Joe is driven to give back to his community, supporting nonprofits focused on health, social betterment and digital literacy.

Steve is a Group Product Marketing Manager focused on product marketing and strategy. Before joining Okta, Steve was at Proofpoint, responsible for their information protection, cloud security, and threat products. And prior to Proofpoint, Steve co-founded and held executive roles at security, information governance, and gaming firms around the valley. An internationally recognized expert on resiliency and stress reduction, Dr.

Eva Selhub specializes in helping individuals and organizations improve health, wellbeing, productivity and outcomes by creating a culture of resilience. A board certified physician, Dr. She also serves on the Board of Directors of Marimed, Inc. Oz Show. Selhub takes a holistic approach, providing the tools we need for transformative change in both our personal and professional lives.

As a speaker, she combines humor and compassion with her gift of translating complex information into practical and usable knowledge that any individual can access. Drawing upon many years as a corporate coach and consultant and as a healthcare professional and teacher, she helps any organization create a resilient culture where wellness, innovation, productivity, engagement and teamwork truly thrive.

Christopher Burgess is a writer, speaker, and commentator on security issues. Cisco gave him a stetson and a bottle of single-barrel Jack upon his retirement. As a transformational executive, he is shaping business growth through harmonized IT and IS operations, tactful AI, cloud, and digital infusion, organizational agility, adaptive threat management, and crucial talent development.

Small Business, Commerce, Treasury, Healthcare , powered by 3. Mishu appreciates that necessary capacity building must sync and follow innovation strategy.

Doing so by balancing risk and opportunity, threading business strategy, bridging the risk-value proposition gap, and influencing LOB C-Suites and Board. Before that, Mishu held broad roles through management consulting, technical, and IT leadership across global organizations, delivering business edge by infusing emerging technology and security. He began his career engineering next-generation secure multi-billion dollars technologies e.

Mishu has a strong sense of mission, business acumen with outcome accountability. His understanding of geopolitical forces at play behind cyber-attacks across sectors, tactical tradecraft from national security, and technical rooting helps navigate policy, business strategy and technology immersion tradeoffs. A passionate security practitioner, he manages the strategic risk-based deployment of global security controls, while enabling frictionless business operations.

In his professional career, Alex has taught as an Adjunct Professor, presented at various cyber conferences and continues to serve as a technical consultant on various Customer Advisory Boards. A thought leader and security evangelist, Alex seeks out opportunity to share and learn from his peers on topics related to cyber security, team development and novel ideas on business enablement.

In the past, he has worked on strategy development, commercializing emerging products, leading global partnerships, coalition building, product management, and go-to-market approaches. At Darktrace, Noah works with leading organizations in a range of industries to deploy and operationalize cutting edge technologies.

He brings to Ally more than 20 years of technology leadership experience in complex businesses with high availability and reliability requirements on their technology, ten of which were spent in financial services with American Express prior to joining Honeywell. Muthukrishnan graduated from University of Madras with a degree in engineering specializing in computer science. Muthukrishnan has over 25 filed patents in the manufacturing, payments and the digital technology space.

Currently she is the Manager of Intelligence at Red Canary. Previously she was the Chief Engineer for the Homeland Security Enterprise Division at MITRE where she provides expertise across a range of cybersecurity topics and integrates new ideas, capabilities, solutions into the work programs. Army as a systems administrator and network engineer. Ingrid has a B. Kathryn has decades of experience in cybersecurity, including cyber analysis, incident response, and network security architecture.

She specializes in cyber threat intelligence and advising executives in operationalizing threat defense strategies. Kathryn has a B.

She has a passion for helping both employees and customers unlock their potential through personal and organizational development. Renee brings expertise in change management, global team leadership, marketing operations, and project management. Her experiences as a Retail Operations Manager, Head of Business Development, and now the Head of Customer Success help her partner with clients to solve and achieve organizational goals of increasing efficiency, visibility, and collaboration.

He is also experienced in alternative dispute resolution methods such as mediation and expert determination. He has a wide-ranging practice across a broad spectrum of industries and subject areas including banking, structured finance, derivatives in particular under the ISDA form , commercial mortgage-backed securities CMBS , asset financing, leasing, insurance and reinsurance, infrastructure, energy, private equity and funds.

As a strategic cybersecurity advisor, Aravind partners with clients to proactively plan for a crisis and develop strategies to improve resiliency, respond efficiently and effectively, protect their business and brand, and defend them in the onslaught of litigation and enforcement actions that follow.

He guides organizations from large public company financial institutions to start-up technology companies to critical infrastructure providers through incidents, and develops business- and brand-centric strategies to mitigate and manage risk.

He has directed more than cybersecurity incident and data breach investigations, including enterprise-wide network intrusions to cyberattacks with national security implications. With extensive trial, litigation and appellate experience, he defends his clients in cyber, privacy, and payments related class actions and other civil litigation particularly Computer Fraud and Abuse Act matters , and in when these issues lead to regulatory investigations by the SEC, DOJ, FTC, and State Attorneys General.

As a federal cybercrime prosecutor, Aravind investigated and prosecuted a broad array of cybercrime cases, including hacking, phishing, trade secrets theft, click fraud, cyber threats, and identity theft.

Aravind also led the cybercrime outreach program, where he worked with members of the Department of Justice, state and federal regulators, law enforcement and other organizations on cybersecurity and related privacy issues.

Jack advises and collaborates with clients to effectively prepare for and respond to cyber incidents, restore operations and develop and deliver cyber resilient solutions, as well as provides litigation support related to cyber intrusions and data breaches. Jack brings over 30 years of cybersecurity risk management and operational experience working with various commercial companies and public sector agencies.

These responsibilities included cybersecurity strategy, policies, plans and procedures development; information system security risk management; cybersecurity training and awareness campaigns; cybersecurity incident management and response; and disaster recovery and business continuity planning.

After his six-year tenure at AWS and formally 13 years at Microsoft, Rob brings his industry insights to ensure organizations make the best technology decisions to drive the most successful outcome. With skills developed in the civilian, military and diplomatic worlds, he has been influential in the efficient and effective resolution of various unique national security issues.

David is an operational solutions expert and has a solid reputation across the UK and Canada for delivery tailored to customer needs. At Darktrace, David advises strategic customers across North America and is also a regular contributor to major international and national media outlets in Canada where he is based. Avinash Shetty has been with Nutanix since and started out as one of the early Product Managers driving product direction, specifically the NX portfolio roadmap, pricing and licensing, serviceability and the pivot to software selling.

He then moved over to a sales role helping field sales understand the new software sales motion before eventually focusing on large enterprise deals and ELAs. From there he worked in a cross-functional role focused on corporate strategy. Moving back to his roots, he currently leads the PM role, focused on the broader Nutanix portfolio strategy, cross product roadmap as well as dissecting the broader competitive landscape.

Prior to Nutanix, Avinash spend 5 years at Riverbed working in various roles, most notably Product Manager for Steelhead and early days of SteelFusion. In his spare time, Avinash likes to tinker with various technologies, build stuff, play sports and spend time with his two kids. In her role as Chief Information Officer, Ms. Prior to joining Ginnie Mae, Ms. She has completed a host of Leadership Development Programs and served as both a formal and informal mentor throughout her professional career.

Dan is responsible for helping bring on and introduce new customers to Motus. He has experience working with Fortune companies, helping them solve their unique challenges and business goals.

Robert brings 20 years of technical experience to his role as a Solutions Engineer with Motus Device. He serves as a technical guide in the sales process showing organizations how Motus solutions can help manage the most complex of mobility environments.

I am passionate about personal and organisational growth. Curiosity is my primary motivator and helps me navigate multi-disciplinary projects with ease. I enjoy building large-scale solutions for the ever-changing needs of global organisations.

I believe in a world where everyone can reinvent themselves given the right tools. She has an extensive career advising senior executives across EMEA on critical business projects linking to the people agenda.

Jennie has a BA from Smith College. As part of the Canadian Enterprise technology landscape for nearly twenty years, Peter has held a number of leadership positions including delivery of large enterprise transformation projects and leading global product management teams.

He is a senior director and strong technical leader who owns and drives all aspects of development, architecture, and productization of AI solutions and their related technologies in his group.

In the past 10 years, Moty has been a very dominant, key player in the AI domain at Intel, with strong focus on AI platforms and AI productization at scale. He is recognized as the leading IT authority for ML engineering at scale with extensive experience in predictive, big data systems that sets technical direction for AI engineering work in different business domains from design, manufacturing to sales. In this role, he and his team are responsible to provide Digital thought leadership and client partnership, to define the digital strategy, digital transformation, and to manage the digital portfolio.

The global role is accountable for all of the Digital investments in the various divisions from infrastructure and Cyber threat remediation to Predictive analytics that drive operational improvements. In addition, he and his team are responsible for the on-going deployment and support of the Supply Chain Business Intelligence program, the Enterprise One program for small site and market ERP solution, the Network Orchestration BT activities, and supporting the Continuous Improvement efforts related to the network.

As with every leader that has been a part of the network, Doug lives the culture of BioTech for Life. Prior to this role, Doug was the Program director for the Global Manufacturing Execution System program and Global Quality and Laboratory programs where he was responsible for the deployment, support, and on-going improvements of the MES and Quality and Laboratory systems worldwide.

He began his career as a systems analyst involved in the startup of a world headquarters of a Pharma company where he was responsible for security, building automation, warehousing, and space management systems. Digital Poster Program Representative. Bob is a graduate of Penn State, where he currently sits on the Advisory Board supporting the Beaver campus as a leading innovator in technology. During his 32 years with FedEx, Bob has occupied many influential roles in the field of Information Technology, including his present position as VP, which he has held since Along with his wide breadth of technical knowledge in the logistics industry, Bob has employed passionate leadership to guide his team through monumental milestones in this five-year span.

Prior to joining the City of Santa Monica, Dr. Cevetello spent over twenty years in higher education. He has worked closely with many of the leading technology companies throughout his career. Geoff has a proven track record in strategy development, disciplined execution, and aligning teams in complex environments. He is a trusted advisor who leads with integrity, seeks mutual benefits, fosters collaboration, and is a strong motivator, culture-driver, and mentor.

At the LCBO, Geoff is modernizing enabling technology platforms to ensure an efficient and delightful client experience, while in parallel creating a culture within the IT Division that is a high-performance team where their business colleagues trust to deliver solutions to support the LCBO market transformation.

Jared Petersen, Senior Director of Digital Technology Strategy and Business Development, leads the technology portfolio, vendor and asset management capabilities as well as oversees the enterprise digital strategy. Jared has been with Oshkosh for 12 years, with much of his career on the Corporate Development and Strategy team.

Oshkosh Corporation was founded in , driven by a breakthrough four-wheel drive system that gave people the courage and confidence to go places they never thought they would.

The company has over 14, talented team members operating out of facilities around the globe that are putting over active patented technologies to work serving, developing and connecting communities around the world. Eric is an expert in the domain of homeless services as it relates to business strategy, end to end technology innovation and management. Don and his team are focused on maintaining a cloud forward position—with seamless operations, continuous optimization and transformation to achieve ongoing business value.

He is best known for a year career inventing the most downloaded software on the planet creating technology that powers all the data systems in the industry. Prior to this role, Wieselfors has more than 20 years of professional experience as an executive in the technology industry. He has been with Bell for 20 years and held a variety of leadership roles across product, marketing, professional services, and pricing. Dean is based in Toronto, where he lives with his wife, eleven-year-old daughter and two dogs.

Charlie Wade is a senior telecommunications and technology leader with over 30 years of experience at executive levels in Canada and throughout Europe. Prior to that he served as President and Founder of Digital Transformation Strategies Inc and was focused on providing executive consulting services to a variety of Canadian and UK based organizations.

Kin Lee-Yow has over 27 years of experience in the technology field. He led the technology team that built the retail internet presence at Sears Canada. Warren has more than 25 years of industry analysis and market research experience consulting and executing research programs for global B2B and consumer-oriented tech and non-tech firms. This initiative was created to build our data-driven operating model that accelerates our move towards a customer-centric, data-driven, agile organization, reimagining our products and effectively responding to changing needs of our key stakeholders.

Eastwood and his team research people, process and technology trends affecting the enterprise technology marketplace worldwide. Eastwood first joined IDC in as part of the server team and his responsibilities have evolved and expanded during his tenure.

In his current role, he leads a team of more than analysts providing insights and analysis to IT suppliers, buyers, investors, and distributors through more than 75 syndicated research programs. With his vast experience in corporate boardrooms as an executive coach and business consultant, Boles brings razor-sharp insights and leadership strategies that have impacted the marketplace.

His perspectives on managing and leading change, transforming culture and overcoming complacency are laced with practical tools and principles that can be applied both professionally and personally. Bob leads the global industry research teams which includes coverage of healthcare, government, retail, energy, manufacturing, and financial services as well as a cross industry group looking at emerging topics such as blockchain and robotics.

Additionally, Bob leads our teams in the enterprise applications space, services, and the IDC coverage of data intelligence which includes coverage of artificial intelligence. Prior to entering the research field, Bob spent over fifteen years in various Information Technology and Operational management roles in the manufacturing industry including serving as the Chief Information Officer at Eastern Technologies, a defense contractor.

Notably in financial services, government, supply chain, institutional, art, collectibles, and intellectual property; in addition to related regulatory topics.

He has also produced numerous further white papers on the use of Blockchain in financial services, as well as numerous consulting engagements for research firms and financial services firms. In , Amelia Mary Earhart attempted to fly around the globe. Unfortunately, she disappeared over the South Pacific Ocean, never to be seen again. In , Amelia Rose Earhart recreated her around the world flight, to symbolically complete the journey of the inspirational American hero she was named after.

The world watched as Amelia flew a single-engine aircraft 28, miles around the globe, successfully closing her flight plan, despite the technical, physical and emotional challenges of this great feat.

Amelia did complete her flight, turbulence and all and today, she speaks to teams all over the world about how to learn to love the turbulence. From the art of navigating the holding pattern, to developing vision beyond sight, to what it takes to build a high functioning flight crew, her aviation analogies ring true, resonating with audiences in a meaningful way.

We were built to take flight. By enabling a bucket goal, customers can take further control of their financial future by setting a funding and timeframe target and monitoring their progress. The human-centered design and digital enablement has resulted in exceptional adoption.

Organizations using OSMT may create, access and share dynamic skills demand data, accelerating the development of skills-based education and more work-relevant credentials leading to equitable hiring practices. An intelligent, end-to-end supply chain, shipment planning, scheduling and tracking system. This immersive, online experience expands access to digital resources to tell the story of African American history beyond the physical space of the museum.

Designed for a diverse group of museum visitors using human-centered design, the new Searchable Museum is an authentic and accessible experience for all. Developed and executed a cybersecurity operating model to guarantee the optimal cybersecurity performance in all Schneider Industrial Sites by detecting and remediating security alerts. Leads the continuous improvement of the cybersecurity posture in OT devices and processes.

Pfizer Digital had to develop and deploy innovative digital solutions that enabled this unique supply chain in a compressed timeframe with the highest quality. A suite of digital solutions, including an advanced technology platform and a series of advanced analytics solutions to create a more connected and optimized supply chain. A cutting-edge technology solution using Artificial Intelligence, Machine Learning, Optical Character Recognition and Robotic Process Automation was built to intelligently scan, read, classify, and automatically verify thousands of critical consumer documents, resulting in automated income verification and quicker enrollment of consumers into affordable medical coverage.

Modern, cloud, data-driven platforms that transformed the enterprise and shifted mindsets for value creation with technology. Provided accelerated abilities to become an agile and innovative enterprise. A Kubernetes Platform-as-a-Service solution that is scalable, cost-effective and developer friendly.

A virtual environment facilitates different types of meetings and works either physically in AR or remotely in VR. A dynamic, real-time capability for digital documentation allowing access to the current maintenance and regulatory flight status of any aircraft in the FedEx fleet. Places more power in the hands of pilots and mechanics with the use of innovative and intuitive mobile technology. Built to capture, organize, and visually show all aspects of business operations within an infinitely scalable map.

ECON enables process transformation by facilitating smarter, more efficient operational data gathering, reporting, and presentation. It prioritizes and protects privacy while facilitating a coordinated City response.

Use of AI to leverage results with innovative and convenient solutions for customers, as well as increase operational efficiency by implementing a remote crop monitoring system using artificial intelligence for satellite imaging. Sustainable Cloud Optimization Program to determine ways to consume energy smarter. The CO2 Calculator is helping drive better business and environmental decisions for positive environmental impact. Garry Coldwells has over 25 years of cyber security experience.

He has worked on projects of global significance and has spoken of these experiences at several conferences and on many panels. Since joining in Shure in , Meg has held positions of increasing responsibility in the organization. Under her leadership, the Company implemented its first global system of record system HRIS , first automated Performance Management system and enhanced Learning and Applicant Tracking systems to improve operational efficiency and support Digital Transformation.

Before her career at Shure, Meg worked in HR leadership positions in the airline and hospitality fields. She leads a team of product managers that focus on providing enterprise integration software which helps businesses connect systems and move information quickly and securely so businesses can automate work and humans can derive insights.

Before joining the Integration team, Eileen led the enterprise content services business, which includes technology to intelligently capture data from content to automate business processes, as well access, manage and govern enterprise content at each step of the lifecycle. She did this despite her allergy to alcohol.

As a solution-oriented keynote speaker who offers fresh perspectives on the big ideas and important questions shaping our future, Anat inspires audience to think bigger and take action. She builds each of her dynamic and informative talks by investing time with key members of organization and understanding audience and the most important issues they face.

The result is an insightful and engaging presentation that sparks conversation, creates meaningful change, and has lasting impact. Since joining Conagra in , Mindy has held a variety of roles in business transformation, finance, and information technology.

Her responsibilities have included analyzing economic indicators and tracking major commodity markets and auditing in finance, and leading business and technology transformation across the organization in support of multiple businesses including consumer brands, private brands, foodservice, flour milling, potato processing, commodity trading, and meat processing. Mindy holds a B. Mindy and her husband Jon enjoy raising their four children and a menagerie of animals outside of Omaha.

Seeking to focus his career more on the people side of business, where the true power of every organization resides, Stephen founded Audira to help people find clarity, direction and purpose in their work.

On top of an accomplished business background and an immense network of functional and industry professionals, Kohler holds a BA in philosophy from Northwestern and is a passionate musician. The common thread here, which is woven into the fabric of Audira, is a desire to see people work authentically and in concert to achieve a meaningful goal.

Stephen knows what magic can happen when people are all listening to each other and contributing. He is responsible for all aspects of the global digital strategy and business transformation through technology. Prior to joining Zimmer Biomet, Mr. Tariq spent 18 years at Medtronic, where he served in a number of positions of increasing responsibility.

Prior to joining Medtronic, he worked in the management consulting, systems consulting and banking industries. Revenue-focused marketing exec with experience developing and executing go-to-market strategies and building and developing marketing teams from the ground up. Jim helps Dell Technologies customers understand and efficiently meet the legal and regulatory obligations for their data, focusing on cybersecurity, privacy, retention and electronic discovery.

Along with an undergraduate degree in Computer Science, he is an experienced commercial litigator and a former general counsel to technology companies. During his time there, he specialized in Resiliency Orchestration and Cyber Resilience and was part of the team that worked to develop a managed service offering for, and integration of the Resiliency Orchestration software with the Dell Technologies Cyber Recovery solution.

Jason has led conversations with and has advised hundreds of clients on data protection and cyber recovery across many verticals around the globe as well as has presented at several major conferences such as Dell Technologies World, VMworld, IBM Think and others.

He resides in Chicago, IL. As an IT leader with over two decades of experience building and leading information security, cyber risk and compliance programs at the enterprise level, Michael is a veteran vanguard for protecting sensitive data. Today, Michael provides controls guidance and consulting to numerous companies, and acts as a Risk Executive Advisor to various Boards.

Award winning journalist and editor in the daily newspaper and business-to-business magazine publishing industry for more than 25 years. Lucas has covered a wide variety of information technology topics, from data storage systems, blockchain and enterprise mobility to a number of vertical industries. In her role, she is responsible for leading technology strategy, vision and execution for all businesses. She leads teams across business delivery, infrastructure, architecture, data analytics, data science and information security.

Prior to joining The Hartford, Soni served as U. Previously, she served as Head of Enterprise Architecture Group at KeyCorp where she was responsible for enterprise-wide technology standards and governance, strategic technology planning and solution architecture.

She has done executive management programs at University of Michigan and Wharton. How can we answer general concerns about staff getting vaccinated? We are seeing more staff getting vaccinated after they see others receive it with no issues. The CDC developed a toolkit to help facilities address myths and get all healthcare workers vaccinated.

How can we address safety concerns based on vaccine reactions? The CDC has no safety concerns based on current vaccine reactions. There is a smartphone app V-Safe to text with the CDC after you’ve received your first and second dose. The technology used to develop the vaccine has been around for 10 years. It was developed for another virus and continues to reduce the timeframes for other vaccine development.

Both Pfizer and Moderna trials had at least 30K participants. The CDC has tried to provide the correct quantities for each facility. If there are extra doses after all staff and residents are vaccinated, the state may take the overage to use elsewhere. Two new vaccines are close to approval. The AstraZeneca vaccine has a very high efficacy rate. Do people need a second dose of the existing vaccines? There is not enough data at this time to determine if the second dose is needed.

How can we address timing concerns about getting the second dose within recommended timeframes? The CDC says you can get the second dose up to 42 days after the first dose. This concluded the series of sessions, but you may find these additional resources helpful:.

Over the past several months, we’ve searched and summarized those resources that might be of most help to our friends in senior care. In case you missed them, here they are. Just click the image at the top of each blog. Included in this article are summaries of each of these:. And, don’t forget to download, distribute and hang our flyer, Answers to Your Covid Vaccine Questions. David Gifford and Dr. The two discussed common myths among senior care communities and corrected them. Below is a summary of their discussion.

Also available is an at-a-glance summary to share with your staff, residents and their families. You should wait days post-exposure to test and isolate for 14 days. Many people are getting infected outside of the facility — most often at family gatherings or restaurants. Beyond residents, your mask protects you, coworkers and anyone you contact outside of the community. Masks should be worn in all areas of the facility, including break rooms, and out in public. Don’t be afraid to tell coworkers if masks have slipped and thank others for helping you.

It happens, so we all need to band together and help each other be safe. Want more? We’ve reached another critical stage in this pandemic. It’s time to snap back to attention and increase safety measures during the holidays. We hope these resources will help. Late Wednesday, CMS released an alert regarding the holidays , which promise to tempt both residents and staff to attend family gatherings.

Aside from offering innovative ways to celebrate without gathering, CMS recommends continuing to closely follow visitation guidelines and adhering to the core principles of infection prevention.

When residents return, CMS recommends that senior caregivers:. As the COVID wrench throws itself into our holiday traditions, remember, a little bit of proactivity can go a long way. Remind residents and staff of these proven recommendations — and be safe out there. We remain incredibly grateful to you for providing continued care and protection to community residents during this challenging time.

As details become known, your prep list may grow. But, at least you can check a few things off while we all anxiously await the official debut of the COVID vaccine.

We’ve worked with senior care providers and experts for the last several years to identify pain points with managed care. As a result, we’ve uncovered 10 trends that may cause you to lose reimbursement dollars. Here they are:. If these reasons are known, you may ask yourself why collecting on managing care is still an issue.

The issue lies in the amount of time it takes to track each payer’s contract details and map a resident’s care back to each one’s terms. If you’re lucky, your organization employs case managers for this. However, the reality for many senior care providers is that ‘managing’ managed care is an add-on responsibility to someone’s already-busy schedule. That’s where technology can help. By converting your many paper contracts into an online database of requirements, and applying an alert system to track these 10 critical details, we solve two issues.

We’re helping you use your staff more effectively, shifting their time back to patients and we’re making sure you get reimbursed. If you’d like to hear more about how we can help you drive more revenue into your organization while using your staff’s time more efficiently, get in touch about our Managed Care MASTER solution.

We’ve summarized the best ideas for you below and in an at-a-glance infographic. Leaders who contributed these great ideas represent the following communities:.

Per the CMS Memo on Resident’s Right to Vote issued earlier this month, senior care providers are required to support the right of residents to vote and not impede this right in any way. Here are 5 ways to ensure you’re supporting your residents’ right to vote! Download our At-A-Glance Infographic to remind your staff! COVID’s financial toll brings new headaches for senior care operators.

Added to this is an expected increase in liability insurance costs. So what can you do? Senior Housing News interviewed senior care providers to bring you best practices to focus on for your organization. For the financial ‘caretakers’ in senior care, attention to detail and discipline are key. If you lack real-time visibility into your budgets, contracts, collections, and care costs — our senior care applications can help.

Visit our App Store to learn more or view our recently recorded demos! The days fly by so fast; we suspect excellent articles like this one from Skilled Nursing News do as well. We compiled their advice into a one-page checklist to help you maximize your managed care reimbursements. We can’t say it enough — technology can help! We did a minute recorded demo of it just last month if you’d like to check it out, or get in touch for a live demo. But, the one thing that’s stayed constant in senior care is that technology can help.

Other examples from SNFs of all sizes, some of which were recognized in McKnight’s recent tech awards, follow below. Download our At-A-Glance Infographic or read this short summary for more information and links to each article. Low-country assisted living and memory care community kept its approach simple by emphasizing time together and privacy. Nursing homes and schools are getting some added help in keeping their residents safe thanks to thermal facial recognition cameras and touchless check-in technology.

New cellular wristwatch wearables — without too many confusing, expensive and unneeded bells and whistles — are available to connect residents directly to their families without staff assistance. A small chain of nursing homes in West Virginia uses the Eko CORE digital stethoscope to reliably transmit sounds from the heart, lung or bowels to an iPad, that stores data in an EHR system — accessible to all caregivers.

This is good news in addressing ongoing concerns about the psychosocial well-being of residents who’ve been disconnected from families due to COVID Understanding that this is yet another change for you to review and revise your policies around, we’ve summarized the recommendations and at-a-glance infographic and included it below.

The memo also explains that compassionate care does not just refer to end-of-life and may include residents:. The goal of the memo goes beyond guidelines to encourage person-centered caregiving during this time. To save you from reading the whole page report from the Coronavirus commission for nursing homes, we’ve pulled out some focus areas and highlights that are most relevant to SNFs right now.

No problem, we’ve done it for you. This week, we’re covering best-of-best practices from various states related to Cohorting, Housing, and Sheltering. A few states have taken action to relieve nursing homes of the post-acute demands of recovering COVID patients. Transportation is also covered in this toolkit.

While there were just two big take-aways from the Cohorting, Housing, and Sheltering, other sections were full of great ideas.

In case you missed them, here are the At-A-Glance Infographics for your convenience:. We know you’re busy! South Carolina recruited Emergency Medical Technicians EMTs to perform tasks that nurse aides generally perform personal hygiene, nutrition, ambulation, and elimination, as well as taking vital signs.

Arizona relaxed continuing education requirements and extended licenses. Florida extended licenses for health practitioners, while also allowing reactivation for those whose license lapsed within two years. Massachusetts and Michigan are backed up by Rapid Response Programs developed to provide short-term support to those in staffing crisis.

Illinois is one of eight states to partner with the American Medical Association AMA for volunteer health care professionals. In DC, the government is partnering with licensed child care providers to extend vouchers to healthcare professionals in need of emergency care.

Meanwhile, the New Hampshire Employment Security is incentivizing front line, direct-care workers to remain or rejoin the workforce. This can be as simple as investing in tablets or seeking out generous partners. FutureCare invested in a robust new telecommunication system that enables each patient to have remote face to face communications with their loved ones via iPads.

Meanwhile, Massachusetts Senior Care with the help of the attorney general continues to secure donations of tablets — and growing — from companies like Amazon, Walmart, Teel Technologies, and Acer.

If connecting to family using technology is still leaving your residents feeling let down, here are some ideas that may help. Arkansas Greenhurst Nursing Center created glass booths to allow residents to visit with loved ones.

The Lincoln Home in Newcastle, Maine divided their porch in half for safe family visitation, with residents entering from the inside, and guests from the outside. COVID is placing a heavy demand on you to communicate with not just families, but many government agencies.

Some facilities have hired or designated staff members strictly for communications as a means of efficiency. Here’s how some others are tackling communications. As a liaison between residents and family, the New Mexico Ombudsman Program is conducting regular Town Hall meetings to hopefully reach more people at once, as they answer COVID-related questions and educate on resident rights, family councils, technology innovations, etc. PruittHealth set up an Emergency Operations Center EOC that is active 24 hours a day, seven days week to answer questions or to schedule a video chat with loved ones.

We’ve pulled out some of the best of best in Cleanliness and Infection Control for your quick scan this week. Another general best-practice trend among states is partnering with formal infection control and quality organizations for weekly calls.

Also, know that many states have specially-trained and equipped National Guard teams on-call to disinfect nursing homes. These states are conducting infection control surveys in nursing homes using risk-based criteria to determine facility selection and scheduling.

Colorado and Montana are doing these as often as weekly. Many states are creating strike teams specific to testing, PPE, and infection control. Ohio, New Jersey, and Maryland have strike teams focused specifically on nursing homes. In Maryland, the Office of Governor Larry Hogan created statewide strike teams to provide on-site medical triage, supplies, and equipment to overburdened nursing homes.

Teams include National Guard, state and local health department representatives, EMS clinicians, and hospital doctors, and nurses. Two Palm Nursing Center, Inc.

Similarly, the New Mexico Department of Health is considering mandating three additional requirements for long term care facilities to include:.

Understandably, with fatigue comes forgetfulness. But, we can all help each other by monitoring and reminding. The Georgia Department of Health reminds us of common-sense practices like opening windows to let fresh air in and giving residents some outdoor time. Now that the boost is gone, applicants may be lining up for re-employment, providing much-needed relief to senior care facilities.

While you may be tempted to hire fast, we challenge you to hire smart. Because hiring smart versus fast may have caused you to come up short-staffed in the first place. And now is definitely not the time to hire the type of people that will flake out or burn out. Along with chaos, change can bring wisdom.

If you look at COVID as an opportunity to restart your businesses, you can start by hiring right the first time. When you take time to really assess your applicants before hiring, you intentionally create stronger teams that fit better and are more productive together.

As you hear us say often, technology can help. This means, your 2Q data is due August 14, CMS also encourages the submission of retroactive data, even though it will not be used to calculate ratings. We hope CMS recognizes this and the urgent need to prioritize resources to protect long term care staff and residents. With your resources and budgets being stretched, the efficiencies technology can bring are more critical than ever. Get in touch if we can help — we understand the demand on your time, we’ll be brief!

Click to download and print the PDF. Is your data in the moment with you? Want to hear more? Check out our Centers of Excellence webinar series led by Clint Maun. CRMs were initially targeted to high-yield sales teams in the corporate world. Some are even built specifically for senior care.

Used effectively, it can become THE data hub for the prospect and resident details that directly impact your revenue. So, how can a CRM help you?

Think of it as the contacts app from your smartphone — on steroids. For potential residents, it enables you to manage their entire lifecycle with you — from introduction to tour to move in — and for some, discharge. It can even offer valuable insight into readmissions. If you have a sales team, this means they could literally be in the stairwell of a hospital tracking targeted patient types as referrals. Most CRMs now include various types of marketing automation, enabling you to send mass emails to those with a vested interest in your community.

Or, it can be a multi-channel social media tool, allowing you to press one button and post to all social outlets. This can be a tremendous time saver for those of you wearing multiple hats in your community. The best of the CRMs go even further to allow integration with all of your essential software — back office, EHR, billing, financial, and more.

Add to that a robust reporting system that can help you tie it all together. Data is power in this day and age. So, is a CRM a worthwhile consideration for your business? Enquire, a leading provider of cloud CRM, marketing automation and contact center solutions for senior living communities and post-acute care organizations is proud to announce a new partnership with Prime Care Technologies, a year data warehousing and integration partner to post-acute care and senior living providers.

Most recognized for its primeVIEW facility performance dashboard, Prime Care Technologies continues to evolve its flexible IT services and cloud software based on industry demand. This partnership with Enquire delivers referral data that provides transparency to providers across the continuum. For post-acute providers, the benefit of this aggregated data is even greater. It helps them immediately cost out managed care referrals and accelerate decisions while steering their business toward the best possible performance.

For more information on Enquire CRM, marketing automation or contact center solutions please contact sales enquiresolutions. For more information on Prime Care Technologies IT services or cloud-based applications, contact sales primecaretech. About Enquire Enquire is the premier CRM, marketing automation and contact center solution provider in senior living and post-acute care. Headquartered in Denver, Colorado, Enquire serves senior living communities and healthcare facilities throughout the United States and Canada.

About Prime Care Technologies Since , Prime Care Technologies has equipped senior care providers with flexible hosting, managed services and cloud software that evolve with industry demand. We provide the tech. You provide the care.

Meanwhile, effective March 6 and for the duration of the COVID emergency, Medicare is willing to pay clinicians the same fee for services rendered via telehealth to any beneficiary anywhere e. Now various clinicians, including specialists, can treat your patients right in your facility and all skilled nursing facilities are eligible. And, don’t be put off by the ‘temporary’ implication of this change. Word has it, CMS may make temporary telehealth provisions permanent , based on positive results.

With telemedicine trending as it is, make sure you take time to understand the funding available and get a slice of that pie. What’s more, this may be the fix you’ve been looking for to fill staffing gaps.

Virtual treatment grants you access to remote clinicians anywhere, not just locally. Facilities have been forced to pivot in daily operations with major financial impacts. Help is on the way via a timely webinar with our partners at Mix Solutions! Gain insight and take away immediate actions, as we outline essential operational steps for skilled nursing facilities during these unscripted days.

This webinar will offer an extended period for questions to help you navigate the changes and write your script for success. Want more detail on these ‘must-haves’? Its success is based on its mathematical algorithms and axiology — or, the science of values. Through his studies, logician and philosopher Robert Hartman found that we run through these patterns each day to make decisions.

Nominated for the Nobel Peace Prize in , Hartman created a proprietary database of leadership profiles. Unlike the many personality tests e. Successful companies and HR consultants continue to use the HVP today because of its unique ability to foster business continuity, executive development, and succession planning. Attendees get a FREE assessment, along with a follow-up session to explain results. Prime Care Technologies, Inc. As part of this network, Prime Care Technologies will deliver its securely hosted archiving solution, primeARCHIVE, to Kronos customers migrating to Workforce Dimensions, enabling them to quickly back up and query historical workforce data.

As a long-time Kronos partner and integrator, Prime Care Technologies understands the criticality of workforce data storage needed to easily analyze, report, and comply with unique workforce rules. We are confident our data center will provide a highly secure environment to store all historical data for Kronos Workforce Dimensions customers. Workforce Dimensions from Kronos is a next-generation workforce management solution.

Cloud-native, mobile-native, and powered by artificial intelligence, Workforce Dimensions delivers real-time analytics to drive in-the-moment decisions, unburdening managers from time-consuming, low-value tasks and empowering employees with an engaging experience. The open application programming interface API framework of Kronos D5 makes it quick and simple for customers to extend the value of their workforce management and HCM investment with innovative and tightly integrated partner applications that drive user adoption.

Proven to improve recruitment, retention, and customer satisfaction, participants will have a chance to sample the assessment, with results explained in a follow-up webinar.

As if all-time high staff turnover during the last several years wasn’t enough, COVID emergence has brought about staffing challenges that require innovation, creativity and adaptability at all levels of skilled nursing. In addition, SNFs can expect an entirely new segment of displaced workers as applicants, so creativity in recruiting from this group can only help.

Finally, consider collaborating with other industries that have been impacted, with the understanding that some hires may wish to return to former careers in customer-service fields. And, get a free assessment for participating!

Coronavirus fears continue to escalate across the country. As the number of confirmed cases continues to rise, senior care communities are growing increasingly nervous — and rightfully so. Our initial response could potentially be seen as dismissive, and COVID is something that should not be dismissed. Schools have shut down, closing their doors until April or later. The CDC released a statement that any gatherings of 50 people or more should be cancelled or postponed for at least eight weeks to help slow the spread of the disease.

Guidelines released by the White House on March 16th suggested avoiding gatherings of ten or more people. Nursing homes have begun limiting or outright denying guest access to facilities in order to protect their residents, upsetting many families. Department of Labor, a preparedness checklist for nursing homes and long-term care settings, and updated guidelines for public health and safety, among other links.

The toolkit also provides an overview and instructions on five critical actions senior care providers and their staffs can take beginning now. The safety of your residents is paramount, and their demographic is the one hardest hit by this disease. The toolkit also includes everything that is known about the virus and the disease it causes so far.

It ends with best practice ideas and suggestions for how your community should respond. We applaud Argentum for putting this toolkit together, taking the time to gather the information and resources available and compile them into one easy-to-access location.

Travel plans are being postponed, events and conventions are being cancelled, and sales on products like hand sanitizer are spiking. Coronavirus has kept cruise ships from docking and reminded the entire world how important it is to wash your hands. Many workplaces and colleges are encouraging remote work from the safety of home. A quick browse over the internet would be enough to convince anybody that the world is ending. Coronaviruses are a large family of viruses that are common in people as well as a variety of animals.

The virus originated in China and has spread throughout the world in just the last few months. As of this writing, the worldwide death toll is just under 4, people, and confirmed cases number in the hundreds of thousands. Also important to note is that over 60, people have already made a full recovery from the virus, a fact that is not being reported as often as it should be.

Coronavirus infects the lungs. According to experts interviewed by BBC News , the disease seems to begin with a fever, followed by a dry cough and shortness of breath.

Other symptoms include headache, muscle pain, and fatigue. Novel Coronavirus is most dangerous to the elderly and those with compromised immune systems. People with pre-existing medical conditions like asthma, diabetes, and heart disease are also more susceptible.

Due to the proximity of residents to each other and to staff, one senior contracting the disease would increase the likelihood of the virus spreading throughout your community. On the surface, the facts about coronavirus are scary. However, when compared to more common diseases, it loses a bit of its fear factor.

For example, over 16, people and counting have died from the flu during the flu season. Looking only at the numbers, COVID is only lethal for a very small percentage of the people it infects. That being said, there are some simple things you can do to help keep your community safe from COVID Despite what the media coverage might make you think, coronavirus is not the end of the world. While it is dangerous, particularly for the elderly and the immunocompromised, there are steps you can take to ensure you and your senior care community remain unaffected.

The first thing to understand is that Medicare Advantage, also known as Medicare Part C, is a private insurance plan. This plan must provide the same benefits as the Medicare plan it replaces. However, it also adds a lot of additional benefits not provided under Original Medicare. In addition to the benefits provided by Medicare Parts A and B, Medicare Advantage plans often offer dental, vision, and prescription drug coverage. Recently, insurance providers have expanded the coverage they offer to include benefits like meal delivery, home care services, rides to medical appointments, and home modifications like bathroom grab bars.

The benefits each plan offers varies based on the area it serves. In qualifying areas, Medicare Advantage plans can even cover grocery deliveries and transportation for non-medical needs for those with chronic illnesses. Some providers also offer options for gym memberships and fitness plans. The cost of each Medicare Advantage plan depends on the plan itself.

Most people who qualify for Medicare receive Part A benefits for free and pay a small monthly premium for Part B benefits. This is true for Medicare Advantage, as well. Some plans charge a monthly premium, while others do not. It all depends on which provider an individual chooses for their Medicare Advantage plan. Medicare Advantage also covers specialized care, including stays in skilled nursing facilities, hospice care, and some home care services. These include eating, bathing, dressing, toileting, and other non-medical care.

This is the type of care provided by most long-term care and assisted living facilities. Unless you have a contract with a Medicare Advantage insurance provider, Medicare Advantage will not cover most of the services your nursing home provides for long-term care. Stays in skilled nursing facilities and nursing homes are covered up to the first days though plans require coinsurance beyond 20 days.

After that, residents are on their own. The plans should cover prescription medications and any therapies provided by your facility, however. For nursing homes, the real benefit of Medicare Advantage is the coverage of prescription medications. Under Original Medicare, medications were not covered unless the resident was under a Part A stay.

For many residents, that’s a game changer. In her role, she will contribute her post-acute care and regulatory expertise to the development of the company’s SaaS services. For the past 28 years, Damas has served in leadership roles in clinical services and product management for LTPAC organizations looking to increase quality of care, retention, and ROI.

Since , Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand, such as managed care optimization and mobile. Traditionally, additional revenue is a good thing. Shortly after the Patient Driven Payment Model was implemented, skilled nursing facilities and nursing homes started reporting boosts in reimbursement.

But many analysts are urging providers not to get used to the increased payments. Zimmet contributed his thoughts on the future of skilled nursing for a January article in Skilled Nursing News. But why is PDPM leading to payment boosts in the first place?

And what does that mean for future reimbursements? When the Patient Driven Payment Model was rolled out, most skilled nursing facilities and nursing homes saw an immediate boost in reimbursements. This was due to CMS counting all residents of a care community as new admissions, regardless of how long they had been already been there. It seems that 9 is a magic number.

On average, SNFs saw an increase of 9 percent or more in Medicare reimbursement. Because the model was designed to be revenue-neutral, industry experts expect that reimbursement rates will be recalculated soon. The failed attempt at revenue-neutrality has many concerned that CMS could claw back reimbursements or adjust future payments to recoup losses.

After all, the goal of model was to cut back on what it saw as inappropriate spending on therapy services that may not be needed. While per-diem rates are on the rise, the average length of stay is on the decline. This effectively erases any potential boost from per-day payment increases. In fact, CMS data shows that fee-for-service days have decreased by over 17 percent since Covered days per skilled nursing admission have also dropped by just over 7 percent.

As patient care and outcomes improve, lengths of stay are going to naturally decrease. Unfortunately, this also means that reimbursement will, as well. The best way to optimize your Medicare reimbursements is to check and double-check your data. Inaccurate recording can lead to missed Medicare payment opportunities. PDPM was designed to be revenue-neutral.

In a press release today, Prime Care Technologies, Inc. The primeVIEW solution pulls data directly from electronic health records and other core information systems to offer a single analytics dashboard for post-acute leaders. One simple login delivers a multi-dimensional view of facility and organizational performance, empowering senior care providers to accelerate decisions and drive productivity using critical benchmarks, rankings and trends.

Access to more timely operational data will help shape our decisions to expand quality services and programs. PrimeVIEW is a cloud-based application providing post-acute operators with data-driven insights by combining census, labor, clinical, revenue cycle, patient satisfaction and Five-Star quality ratings into one decision platform.

About Prime Care Technologies Since , Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. About Health Dimensions Group Minneapolis-based Health Dimensions Group HDG is a leading consulting and management firm, providing services to post-acute, long-term care, and senior living providers as well as hospitals and health systems across the nation.

HDG has been serving health care organizations for more than 20 years with a firm commitment to its values of hospitality, stewardship, integrity, respect, and humor.

Long-term care cyber-attacks are on the rise. From single-location facilities to nationwide organizations, the long-term care industry is facing cyber threats like never before. How can you keep your long-term care organization safe from attacks? By far the most common cyber-attack, email phishing is when a hacker attempts to gain protected information usually passwords through deceptive means.

Often, victims will receive an email from a trustworthy individual or organization insisting that they click a link or fill out a form. As soon as they do, the hacker captures their information and can use it however they wish. Phishing attacks are dangerous because they rely on human error, not software loopholes or vulnerabilities.

The emails often seem credible. For instance, your staff might receive a bulk email from you stating that their passwords have been reset and that they must enter their login information to confirm.

They click the link in the email, which takes them to a landing page that looks exactly like software your organization uses. Since it looks legit, they enter their information, and the attackers now have access to your systems. Staff training and vigilance can reduce the likelihood of a successful phishing attack, but it only takes one slip-up to compromise your security.

Malware attacks are viruses, worms, Trojan horses, spyware, or any other type of malicious software application that a user downloads to your system. The programs themselves can do anything imaginable to your network. Some malware simply hides or deletes information. Other programs shut out users or make certain applications totally inoperable.

A malware attack becomes a ransomware attack when the hackers offer to reverse the damage they have caused for a monetary payment.

Larger organizations have paid ransoms in the millions of dollars just to get their systems back online. Malware and ransomware attacks are initiated through clicked links or file downloads. Once downloaded, the program attaches itself to different files and gets to work. Other types of cyber-attacks take a different, yet still personal, approach to stealing information.

For example, a website might offer free music downloads for providing your email login and password. Pretexting is all about the story. The attacker creates a plausible pretext for requiring the information they ask from you. In the end, your best defense against cyber-attacks is education.

Technology pilots are a proven way for vendors and skilled nursing providers to try out new products before bringing them to market or full-time in-house. Check out vendor-suggested tips that can help you make the right decision before taking the leap. Read the full article here. Along with several other long-term care and tech companies, Prime Care Technologies was included in the December issue of McKnight’s for its recent mobile app and predictive tools release for primeVIEW, the company’s business-intelligence dashboard.

The cloud-based product integrates EHR data, labor, accounts receivable, satisfaction scores, hiring and Five-Star quality ratings, and forecasts PDPM revenue opportunities. You’ll see how EVV vendors and care providers are already benefiting by keeping costs and efforts low. Stop by Booth to discuss how our flexible solution provides analytics for state compliance, lets providers use existing systems, and allows vendors to deliver their best solutions.

If you are still considering solutions, reach out directly to me at joe. Thomas brings over a decade of leadership in workforce management and healthcare technologies, bringing SaaS products to market across long-term care and continuing care markets, including assisted living, home care, and hospice.

He lives with his wife and family in Knoxville, Tennessee. About Prime Care Technologies Since , Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve to meet industry demands, such as managed care optimization and mobile applications.

Did your technology adapt to keep operations and revenue on track? We’re also making our technologies more accessible for senior care providers on the go! Or get in touch for an in-person meeting!

The new functionality empowers providers with improved assessment capabilities for PDPM reimbursement as well as physician certification compliance. Operators can upload the signed forms to the application for easier compliance.

For more information, contact sales primecaretech. Since , Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. She also will discuss the impact of staffing on Five-Star and some strategic ideas for consideration.

Join us in Booth to see how our solutions can help address these changes and strengthen your position in the marketplace. As you’ll read in our press release , Prime Care Technologies is making timely upgrades to our primeVIEW business intelligence dashboard for post-acute care facilities.

Takeaways include:. Our team is ready to discuss your specific goals, so schedule here. Join me at THCA Convention and Trade Show to explore these objectives and provide strategies on how to integrate them for compliance. See you in Texas! Rusty Zosel, CEO, Procurement Partners, and I look forward to meeting with post-acute owners and operators to share how we innovate based on today’s trends, while increasing operational efficiencies and revenue opportunities, too.

August 22, , Duluth, Ga. The PBJ solution operates within the primeVIEW dashboard, a cloud-based application designed specifically for post-acute care that integrates census, labor, accounts receivable, satisfaction scores and Five-Star quality ratings. Also available stand-alone, providers can implement the PBJ solution within six weeks once required payroll data is received. Our flexible solution provides analytics for state compliance, lets providers use existing systems, and allows vendors to deliver their best solutions.

A recent NPR story draws attention to the lack of healthcare access for rural Americans and how telehealth can bridge the gap. Telehealth can also benefit rural care providers by offering access to services such as virtual physician networks, integrated diagnostic equipment, remote patient monitoring and more.

How will your team effectively manage cost of services provided? What outcomes of care will you measure and share with your referral sources? Tuesday, June 25 – p. Lost Pines :. It was great to have many of you check out our exclusive medical tablets in action at the Telehealth Summit in Atlanta.

Telehealth is revolutionizing how we deliver care — with the same clinical accuracy. You’re wise to consider early adoption. Our telehealth solution has all the options you need for success. Get in touch today to set up a consult.

Join me at Telehealth Summit to discuss how Resident Telehealth powered by primeFORCE can help reduce readmissions and improve outcomes for patients with acute and behavioral conditions.

Stop by to hear how our tools can help, regardless of where you are on the telehealth journey. It further warns that operators must know where HIPAA protected information is being sent and have trusted in partners to know whether that provider has authorization to use the information. With the HHS Office of Civil Rights increasing its focus on enforcement , providers need to take charge of privacy and security programs. Take a minute to find out where you stand with our simple question quiz.

A recent article, Intermountain Healthcare expands home care services using technology , illustrates the power of technology to help patients stay more comfortable in their home surroundings, while keeping them connected with caregivers. Intermountain Healthcare Providers is leveraging remote monitoring, telemedicine and virtual visits to provide primary care, palliative care and some traditional hospital-level services to their patients.

As providers seek to prevent or reduce readmission rates and improve quality, telehealth and remote patient monitoring are among the most approachable forms of technology to address these needs. Learn more about our resident telehealth solution. In McKnight’s “ Is the Juice Worth the Squeeze on Five Star Staffing ,“ Cheryl Field, Chief Product Officer, voices concerns over increased emphasis on RN staffing, where providers who have four or more occurrences in a quarter with less than 8 hours of RN coverage will automatically be set to a 1 star in staffing, and subsequently lose a star overall in their Five Star Quality Rating.

Does this mean more weekend rotations? More contract RN use? More overtime dollars placed on an already resource-starved industry? Or will we simply drive more providers from the space? Since SNFs can’t change CMS dictates, Field suggests that providers look closely at technology to help identify vulnerabilities in their schedule, and she provides other great tips, as well.

As National Skilled Nursing Care Week kicks off, Prime Care Technologies joins in celebrating our country’s amazing caregivers and the skilled nursing centers and residents they serve. Join us to see how we are solving operational pain points with our comprehensive post-acute claims and managed care reimbursement solutions.

If it’s easier, pick a time to connect! Healthcare and post-acute organizations are all evolving technologically on their own timelines. Some are already using big data and reaping the benefits of basic analytics. Still others are now beginning to investigate the area of predictive analytics, which estimate the likelihood of a future outcome based on patterns in historical data. Connect with us to learn more about our suite of applications that can solve your most difficult operational challenges.

Stop by Booths and to discover our latest advances in post-acute technologies. Our experts will demonstrate how we integrate and accelerate data to optimize business intelligence , claims and managed care reimbursement, as well as purchasing automation from Procurement Partners. We have much to share to address your operational pain points, so let’s connect over a break!

Our suite of applications have already helped hundreds of senior care customers solve operational pain points such as managed care contract reimbursement, procurement, workforce retention and more.

Our apps can even help you prepare for PDPM and value-based care. Let’s catch up at the event! With recent changes to Five Star calculations and the new Patient-Driven Payment Model PDPM on the horizon, skilled nursing providers have much to understand and apply in a short period of time.

Even with insurance, employees still face out-of-pocket expenses for acute care and pharma. Stop by our booth April to discuss how we can help. Or, if you miss me at the event, download our Employee Benefits E-Sheet , or get in touch! As a leading tech innovator in long-term care, Prime Care Technologies has optimized its cloud platform and developed a suite of applications to help providers run lean, maximize reimbursements and meet CMS obligations with minimal effort.

Connect with us at booth to hear how we can put our technologies to work for you! Next year, Microsoft will discontinue support of Windows 7 operating systems. This means, all devices and browsers using it will no longer receive vital security upgrades and performance patches — unless you sign an extended support agreement with third-party, Azure. Why not put your money toward an upgrade instead? Our 15 years of post-acute technology and procurement experience puts us in a unique position to coordinate a hands-on, limited-interruption upgrade for your facilities.

ET to hear how these changes can affect April scores and what you can do to improve Five-Star scores going forward. Our technology expertise? Let us show you how in Tampa or visit us at www. Lawmakers are polishing it off for reintroduction to Congress after being stalled during the last House legislative session. Are you currently leveraging telehealth in your facilities? You may recall my mention that our technologies can help. For example, primeVIEW delivers an easy-to-navigate interface that automatically refreshes in near real time with consolidated data from various systems.

So, get in touch if you’d like to hear more! Instead of letting vendors deciding for you, consider all your options. Here are just a few factors to consider. If we can help you with a free IT strategy consult, or just answer your questions about Microsoft , get in touch. Executives of skilled nursing facilities have had to adapt to many changes, especially on reimbursement issues. This webinar will explain the opportunities and provide your company with the blueprint necessary to realize the benefits!

If you missed our webinar, you can still catch the webcast. Chief Product Officer, Cheryl Field, discussed pain points with PBJ reporting and the latest impacts to your staffing star calculation. We also previewed in-app editing and audit tracking, available via our PBJ reporting module. We would be happy to schedule a demo to show you more!

As a follow-up, we have prepared the below infographic, summarizing related information from the U. Department of Health and Human Services. If we can be of help to you in protecting yourself against these threats or preparing for HIPAA audits, get in touch.

We’re available for coffee, lunch or post-cocktail party, so get on our schedule today! If you’re seeking technologies that reduce pain points within your post-acute operations, let’s plan to chat during a break? We’re excited to share what sets us apart — including our core expertise in integrating, securing and accelerating the delivery of your most critical data. What’s your biggest pain point with PBJ reporting? Is it making edits after payroll has closed — such as unreported meal breaks?

Staff can easily make edits on screen to ensure compliance with meal break and other policies. Get a sneak preview February 20 at 3 p. Our solution partners offered timely tips on performing a risk analysis and how cyber insurance and key technologies can help protect you.

Expect informative tips on:. If you missed our December 5 webinar, resources are now available for download. Effective fiscal year , the new Patient-Driven Payment Model will be based on all-new direct care components, so get a jump start on the new shift during our December 5 webinar. Experts with Willis Towers Watson made that prediction last week , noting that the eldercare space is difficult for payers. Their data points to the following factors that create emerging risk in senior care:.

We’re heading to CAHF Annual Convention and Expo to showcase technologies that will help improve your operational and quality outcomes in Stop by Booth to see our advances in revenue cycle management , SNF business intelligence and managed care optimization.

Schedule a meal or meeting with us to talk about game changers! A recent article in McKnight’s outlines additional enforcement measures beyond standard audits conducted by Health and Human Services Office for Civil Rights to educate providers. According to the article, the agency will begin focusing more on enforcement using harsher investigative tools, which may include subpoenas, legal action, corrective plan implementation, forced payback, and even statutory penalties.

A recent article in McKnight’s on the pace of EHR adoption in assisted living facilities centers around several factors. See the article. Learn about our interoperable solutions. See a short video. They’ll be available for coffee, lunch or dinner as well, so get on their schedule! October 29, , Duluth, Ga. The portal centralizes applicant data in a single online location, while providing alerts and tracking to make the hiring process faster than ever.

JobCenter is just one module in the primeFORCE Workforce Technology suite, which integrates applicant, employee, payroll and benefits data to make it easy for one or multiple stakeholders to execute functions such as recruitment, hiring, onboarding, benefits and more. Through other strategic alliances, primeFORCE also offers a full range of individual benefits and enterprise risk management plans, as well as resident telehealth services for on-site clinical evaluation. Bria Health Services manages 13 independent senior living, assisted living, rehabilitation and skilled nursing facilities across Illinois and Wisconsin, with the goal of providing compassionate, quality care focusing on the unique needs of residents and their families.

Cumberland IJ :. Be sure to stop by Booth to speak with our product experts about how our technologies, such as Managed Care MASTER , can ensure you have your data and processes properly aligned for this new payment model.

W hether you’re attending this year’s PCC Summit for education, networking or checking into on-trend solutions for your operations, Prime Care Technologies has multiple discovery opportunities! As a post-acute technology innovator, we continuously respond to industry trends and requirements to improve operational efficiencies and revenue opportunities.

Schedule here for breakfast, lunch or dinner on how we are leading the way! Cheryl Field, Chief Product Officer, weighs in with other tech experts in McKnight’s „Tech-Policy Junction“ — a recent article on the intersection of technology and health policy, and how vendors and providers are responding to federal guidelines while trying to gain ground in the digital world.

Field agrees that for many providers, financial incentives and resources is a fundamental barrier to interoperability, but notes that „more and more vendors are working together to complete that interoperability work on behalf of providers.

She’ll also provide strategies to proactively manage these programs for best regulatory and business outcomes. Steven Lower from Complete Telehealth Solutions , who discuss how you can conquer behavioral health challenges at your facility via virtual networks and CMS-approved behavior assessments.

It’s a triple-play win! Available exclusively to members of NCAL starting today, the Assisted Living AL Cost Calculator is an online tool that enables facility operators to assess how costs are allocated across residents. The calculator, developed in partnership with Prime Care Technologies, also empowers management to make targeted staffing decisions across the entire organization.

Today at 2 p. August 10, – Duluth, Ga. CTS offers the largest virtual provider network in the U. CTS behavioral healthcare providers utilize a seven-dimension behavior assessment that meets the Centers for Medicare and Medicaid Services CMS standards for reimbursement.

Facilities can also purchase supporting equipment and software to create virtual clinics. Through its primeFORCE affiliation, it provides the post-acute care market with HR technology, as well as industry-leading services to include employee benefits, enterprise risk management and resident telehealth. If you missed our June 27 webinar on PBJ reporting and its impact on your Five Star staffing rating with Cheryl Field, Chief Product Officer, the following tools are available to help you mitigate this change:.

June 12, , Duluth, Ga. Services include individual benefits and enterprise risk management plans. PrimeFORCE has grown this offering with insurance analysis, cost-saving strategies and access to a wide-range of plans through Willis Towers Watson that address individual needs such as disability and life, as well as enterprise risk management plans, such as property and casualty, liability and workers comp, and cybersecurity.

Its solution portfolio includes the primeFORCE app, an online tool for end-to-end HR management, as well as primeFORCE insurance services, which extends expert insurance analysis, cost-saving strategies and a full-range of individual benefits and enterprise risk management plans based on partnerships with leaders in the insurance industry.

Individual benefit plans include telemedicine with pharmaceutical savings, disability and life, special voluntary and retiree conversion; enterprise risk management plans include property and casualty, liability and workers comp, cybersecurity and captives. About Willis Towers Watson Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.

With roots dating to , Willis Towers Watson has 40, employees serving more than countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.

Read more about tech adoption from Cheryl and the senior care C-suite in McKnight’s. Here’s some advice from senior living operators on the topic of operational innovation: Continuously monitor your empirical data to support needed change. Consider ‘firing yourself’ and hiring a tech leader or partner. Innovate in a moving-forward, clearly defined way — no more ‘throwing spaghetti on the wall to see what sticks.

 
 

 

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Her research examines ways that enterprises can best execute on the four pillars of software innovation — plan, source, develop and distribute — and highlights leading enterprises that have developed successful new approaches to these competencies. Gohring has spent her career working in the technology industry. Most recently she held the role of senior analyst at analyst firm Research, covering application and infrastructure monitoring tools and the evolving practice of observability.

Previously, she was editor-in-chief at Fierce Markets where she oversaw seven websites and newsletters serving 40, enterprise IT subscribers. Gohring also spent seven years at IDC parent company IDG as a news service correspondent writing about enterprise IT news for leading technology publications. Aamir Habib has over 15 years of IT and managed services industry experience.

Primarily an experienced Sales and Customer Success professional within the Big Data and Fintech vertical, over the past 5 years he has gradually shifted his focus to cloud, endpoint and cybersecurity solutions for commercial customers as well as the Civilian Public Sector.

Bret has designed, implemented and led the information security organization for a multinational, Fortune 50 technology company for over a decade. He is a respected security leader across the industry and is recognized for his ability to navigate risk through innovative leadership and vision. Leads a global team of security professionals with a strategic focus on information protection, assessment, awareness, governance and enterprise business continuity.

Bret has the proven ability to build robust and successful security programs, leveraging his deep technical background and strong business acumen to align engineering with executive vision. He is a strong advocate for security across all corporate functions and knows how to build executive and board-level support in order to achieve success.

With more than 21 years of experience in strategy and information technology IT consulting, he specializes in addressing a range of cybersecurity challenges for large-scale IT enterprises in the Department of Defense, federal agencies, and commercial organizations. Currently, Brad is focused on delivering dynamic defense solutions and adaptive security services in the following areas:. Proven experience developing global technology strategy and governance, evaluating emerging technologies, transforming organizations, managing large scale global programs, negotiating large contracts, fostering strategic relationships with external partners, and providing budget management and oversight.

Consistently recognized for excellence in managing global teams to continuously improve results, exceed customer expectations, manage costs, and improve quality. Nirmal Krishnamoorthy is a product marketer at Freshworks. He joined Freshworks in June and is passionate about bringing service management solutions to enterprises, and helping organizations grow and transform.

Prior to Freshworks, he was a management consultant at Deloitte and PricewaterhouseCoopers advising clients on business and technology transformation-related initiatives. She has published several white papers on topics such as tech debt and presented the same in ISACA conferences.

Prior to joining Amgen at the end of , Anthony served in both leadership and operational positions within the United States Intelligence Community. In this capacity, he developed and conducted computer network exploitation operations for intelligence collection purposes. Anthony was a recipient of the National Intelligence Meritorious Unit Citation award for significant contributions to foreign national intelligence collection. Prior to his time in the Intelligence Community, Anthony was a cybersecurity consultant delivering a wide range of cybersecurity services to various US government departments and agencies.

Anthony led penetration tests, security architecture and design efforts, conducted systems analysis for certification and accreditation, and led global strategy and policy development for both garrison and forward deployed environments. Gary Katz has over ten years of experience as a cyber security architect.

In these roles he works with analysts to continuously improve internal processes in creating new threat intelligence, detection, correlation, and response content. The engagement secures a large portfolio of applications and automates security at scale.

Prior to this role, she worked in enterprise application security specializing in large scale transformation projects for mergers, acquisitions and divestitures. Prior to this appointment she served as a security strategist for Cybereason and, during her decade-long career focused on cybersecurity, Ms.

Prior to MITRE, Amy managed international cyber collaboration and capacity building programs across Europe and Central Asia at the Department of Homeland Security and executed cyber risk assessments and OSINT investigations for critical infrastructure operators and international, state and local governments. Prior to CTA, Michael served for four years as US Cybersecurity Coordinator, leading US cybersecurity policy development, facilitating US government partnerships with the private sector and other nations, and coordinating significant incident response activities.

From to , Michael worked for the Office of Management and Budget, overseeing funding for the U. Intelligence Community. In his spare time, he enjoys running and martial arts. Charlie Donat is a Cyber Intelligence Professional with over 10 years of experience in cybersecurity. Currently, he is the Intelligence Officer for the Americas at FS-ISAC, which advances the cybersecurity and resiliency of the global financial system through its real-time information sharing network. Prior to this, he was a security engineer for a government contractor and a Threat Evangelist at Proofpoint.

Previously, he was a senior threat intelligence analyst at Citigroup and Synchrony Financial. There he led the development and deployment of a comprehensive cybersecurity strategy, including security operations center enablement, end point protection capabilities, threat management and risk mitigation planning. Dan holds a MSc. She is the principal strategist and architect for information technology and digital marketing across the organization.

Coughlin is at the forefront of the smart cities movement, creating a connected community through piloting and implementing IoT technologies in the public sector. A self-described government rebel, Coughlin participates in numerous conferences and summits as a keynote speaker and panelist, and her work has been profiled in case studies as she continuously pursues new models of digital transformation for collaborative citizen-facing projects.

Prior to her work in government, years in various IT leadership positions in the private sector, leading development teams in the U. Andrea Little Limbago is a computational social scientist specializing in the intersection of emerging technology, national security, and information security. He has over a decade of experience in end-user computing technologies.

His role focuses on driving ChromeOS adoption across various organizations while helping customers understand deployment and security strategies for ChromeOS. Prior to joining Amgen in December , Mr.

Barnes has over 30 years of experience in the security industry. He began his career in the United States Air Force, where he managed classified intelligence and cyber operations systems. Carrie leads all aspects of global Information technology at Ceridian with the objective of creating an optimized infrastructure and data strategy across all operations. Carrie joined Ceridian in Carrie is an industry veteran with more than 20 years of experience leading enterprise organizations.

He has more than 16 years of experience in the designing of various logistics-based solutions. As the Vice President, North America for Foundry formerly IDG Communications , Chris oversees business operations, strategy and growth focusing on the intersection of People and Technology through digital and in-person events, executive functions, and engagements.

Chris started his career in the legal profession, where he credits his ability to objectively analyze complex situations and then present viable options for desired business outcomes — or — Objectives as a Service. His technology career began in through an enlistment in the Air Force supporting military intelligence and reconnaissance. He spent the first 15 years of his career in federal IT operations before transitioning to the private industry global cybersecurity community.

For the past 6 years Shane has been working in Texas municipal government, as a native Texan he takes great pride in serving fellow Texans through local government technology advancement. His teams have received numerous awards for their approach to delivering Information Technology services and solutions in municipal government.

Tim began his career at the Federal Bureau of Investigation as lead investigator of National Infrastructure Protection Center matters, including high-tech crimes, corporate espionage, foreign counterintelligence and telecommunications fraud. In addition to these roles, Tim has held the roles of chairman of the Internet Security Alliance and taught undergraduate courses in digital forensics as an adjunct professor at Georgetown University.

She has spent the last 15 years specializing in the strategy, design, and execution of large-scale Finance Transformation programs. Her focus is on the design of Finance functions to realize the benefits enabled by large scale technology transformations.

Sampath has more than fifteen years of Oracle ERP experience in high-tech manufacturing and business process re-engineering. He is known for being a specialists for High Tech manufacturing and operations and has built global manufacturing process integration solutions for many leading high-tech companies.

Catherine Chick is Chief Technology Officer at Canada Goose where she sets the strategic roadmap for technology and manages the delivery of services to support business growth and global operations. Her strategic vision is centered on using technology innovatively and effectively to differentiate a business and foster transformative change. She understands that technology success relies as much on organizational change management as it does on delivery and operations.

Vincent A. Marin is the Global Chief Information Officer at Sidley Austin LLP, one of the largest and most prestigious law firms in the world assisting clients in over 40 practice areas. He was also a key player in technology enabling the growth of the firm during this period, and established several IT enabled services for the benefit of the global firm and its clients. He has delivered similar impacts at Huron and Sidley. Throughout his career, Vince has been recognized for his vision and strategy skills.

His execution and service excellence coupled with his superb competency as a problem solver has positioned him as a change agent who delivers results and lasting impact for organizations.

He has leveraged these competencies extremely well for the benefit of the firms and their clients at McKinsey, Huron and Sidley. Vince is leading the technological transformation of the firm in multiple ways, including introducing many new capabilities such as enabling artificial intelligence tools in the practice of law.

He is a passionate mentor to many and is very actively involved in several philanthropic causes in the U. Vince is a Chicago CIO of the Year , for achievement in leadership and management effectiveness, business value created by technology innovation, engagement in industry and community endeavors. Vince has also been recognized as a Business Leader of Color for being a most influential, diverse, and inclusive leader in the Chicago community for providing shareholder value in the changing value of business and for inspiring others while continuing to build on success as a leader.

Prior to his current role, Mr. Before joining Blackstone, Mr. Mattina managed operations, training and recruitment of a global team of information security experts within the United States Department of Defense. Heather Haugen has deep expertise in strategies to improve the adoption of technology. Haugen holds a faculty position at University of Colorado Denver- Anschutz Medical Center as the Director of Health Information Technology, where she mentors doctoral students and teaches.

She earned her doctorate in health information technology from the University of Colorado Anschutz Medical Campus. Danielle also led technical partnerships at privacy engineering startup Gretel.

Sachin has developed cross-industry innovative solutions and managed large-scale, transformation programs that have helped clients achieve new levels of success built on the foundation of exponential IT.

Rohit has been a leader in High-Tech and Financial Services sectors and consulted for a wide number of industries. Subsequently, he kicked off a multi-year cloud transformation and migration strategy for which Choice Hotels is the first major hotel company to commit to going all-in on the cloud with Amazon Web Services AWS. Recently, leveraging cloud capabilities Mr. Prior to joining Choice Hotels, Mr. Kirkland held key leadership positions at leading technology companies, GoDaddy and Media Temple acquired by Go Daddy in , most recently serving as vice president of engineering.

There, Mr. Earlier in his career, he held various software development positions at Hewlett-Packard and Intel. Jed is the bestselling author of Disrupt or Die, a book that refutes conventional ideas on innovation with proven frameworks from Silicon Valley. Bush, Jed graduated Phi Beta Kappa, magna cum laude from Harvard, while working three jobs, including teaching at a local high school.

Kay joined Principal in May She brings nearly 25 years of cross-industry experience in IT leadership. Kathy is on the board of Mechdyne, a private company in Iowa, and also serves on the board of Habitat for Humanity of Des Moines. She was also CIO of both the U.

Marshals Service and Counterintelligence Field Activity. She serves on the board of Blue Shield of California Foundation. David is a leading health IT expert in the digitization of health care, platform technologies and tele-medicine.

He is particularly focused on the intersection of EHRs, true interoperability and the consumerization of health care. He has also held IT leadership positions in retail banking, public accounting and higher education.

David is a frequent speaker and interviewee on health IT related topics and in the past has taught undergraduate and graduate courses at Rosemont College, Drexel University and Northeastern University. Bob is a well-respected leader with a diverse international background, and has previously worked at global organizations including Amgen, Artemis International, and Computer Science Corporation.

George Rosello is a solution architect and strategic leader who has worked for large health care organizations to design and launch innovative enterprise solutions. With a background in integration, data warehousing and business intelligence, Rosello believes that the untapped innovative space in healthcare begins with merging real-time data with intelligent automation to produce creative data platform solutions.

By partnering with physicians, clinical staff and executives, Rosello bridges business and IT to develop effective strategies and adoption. He has successfully launched several initiatives impacting population health, patient experience and clinical operations.

He is currently working on incorporating process automation to improve clinical workflows and the employee experience. He is a master facilitator and has coached the CEO and leadership teams of over 50 companies in the Fortune on innovation, disruptive technologies, moonshot thinking, leadership and the future of work. This bestselling book explores the most important leadership behaviors and team skills necessary to succeed in the post-pandemic era, and outlines how to build successful hybrid workplaces and workforces.

His year innovation career spans venture capital, academia and startups around the world. Early in his career, he was a Luce Scholar in China.

Katie Webb is Director of U. Innovation at Aflac. She joined Aflac in and leads the U. She is a results-driven strategic innovator who has crafted a successful career in problem finding, creating charter and purpose, and being a disruptor.

Her diverse career background spans sales, marketing, business strategy, customer experience and technology. Katie is passionate about bringing people together who believe there is a better way and giving them the freedom, support and leadership to drive meaningful change. She is a big believer in building systems and relationships to achieve success. Diego Souza, is currently the Cummins Inc. Global Chief Information Security Officer, he is strategic thought leader adept at safeguarding the confidentiality, integrity, and availability of company data, information systems, and operational technology OT.

He also has a proven aptitude for aligning Cyber Security hardware, software, and policies with corporate strategy. Skilled at planning, delivering, and managing global information security initiatives designed to thwart internal and external threats, Diego is Collaborative team mentor with the ability to build the best talent and inspire people through his leadership. Diego started his career at Hitechno, a family-based company in Brazil as the network administrator; subsequently, in , he joined INPE Brazilian government department working on network security and as an administrator, providing incident response and security management to that organization.

Diego is married with his wife Flavia and they have an adorable daughter, Lara, they are located in Houston, Texas. A veteran in creating advanced, world class security teams for highly targeted organizations, Mr. Schuetter got his start in the early days of modern cyber security at General Electric running advanced threat for , employees and contractors in one of the most highly targeted companies in the world.

Schuetter joined the Ashland family of companies in as their first Global Chief Security Officer, later adding enterprise architecture under his direction. Ashland Global Holdings was a Fortune conglomerate. In , he founded Integral Defense, LLC, a cyber security services group that provided cyber services to each business entity as they filed for their own IPOs as stand-alone companies.

Schuetter is an active advisor to cyber security startups and investors, and a keynote speaker in cyber maturity, risk frameworks, and advanced threat intelligence. Her current role focusses on InfoSec risk, investment as well as Board level engagement on InfoSec and emerging risks.

Her role in infrastructure looks at location strategy, emerging work models and future of work aspects with the business teams. She received her J.

Nick Percoco, Chief Security Officer at Kraken, has been an active member of the security industry for over two decades, working as both a security practitioner and advisor. Nick founded SpiderLabs and led global teams of hackers that discovered real-world 0-day vulnerabilities to help secure the most targeted businesses such as Las Vegas casinos, global financial institutions, major retail brands and video game companies to ensure their facilities, products, employees and clients were kept safe and secure.

Outside of work she can be found nerding out about the latest Brandon Sanderson novel, still anxiously awaiting her letter from Hogwarts, or snuggling with her dog and hedgehog.

Their mission is to provide user-facing information systems, collaboration, and knowledge services and systems for the corporation.

He has an extensive information security background and is adept at leading and carrying out red team exercises. Additional areas of focus include CCF automation and building an automated controls platform for Adobe. He has over ten years of experience in the field of information security, cyber forensics, auditing and technology compliance.

Experience and Education Mark holds an M. Steve helps CFOs manage the complexities of their roles, tackle compelling challenges, and adapt to strategic shifts in the market. Steve previously served as the chairman of board of trustees of the Rett Syndrome Research Foundation. He has 20 years of cross-sector technology advisory and implementation experience in the US and abroad.

Tim focuses on the overarching technology strategies, full-stack operating models, horizon architectures, domain platforms, and the ultimate value unlocked via the promise of technology.

Welshhans has supervised numerous significant enforcement actions involving insider trading, market structure, hacking, investment advisers, broker-dealers, and public company accounting and financial disclosure violations.

Prior to joining the Commission, Ms. Welshhans was in private practice. In this role Talal is accountable for three key areas. First, he is responsible for our IT transformation and the execution of our IT strategy, while working across our business units and functions. This includes the alignment of processes and technology efforts related to our enterprise digital transformation journey in support of our broader business strategy. Second, he drives our process and project service excellence across our IT organization and the governance of IT portfolio management, investment planning and prioritization.

He brings to the role more than 20 years of diverse IT experience. Earlier in his career, Talal served as associate director of global systems development and architecture for Covance, Inc. A longtime IT journalist, Anne is passionate about how technology can change the world for the better, and how conferences can incubate the insights needed for organizations to innovate for the future.

At Foundry, Anne leads the content, operations and client services teams in product development and event execution for virtual and in person events ranging from intimate executive conversations to multi-day conferences and awards programs. An industry veteran with more than 35 years of experience in telecommunications, Mr. Jagjit is a seasoned technology executive with more than 20 years in the software industry. He is responsible for developing vision, strategies, goals, operating plans, and policies to deliver on business goals and drive competitive advantages in the ever-changing insurance marketplace.

At Hastings Mutual Insurance Company, he was instrumental in turning around in-crisis business transformation initiatives which impacted all aspects of functional areas.

He transformed IT to be the most innovative division by introducing many newer technologies such as RPA, telematics, IoT and by making significant strides in use of data and digital technologies. Eshwar is also a co-sponsor for diversity and inclusion initiative at HMIC.

Eshwar has more than 30 years of experience in leading many global multi-year transformational initiatives. He is a certified six sigma black belt. He currently lives in Grand Rapids, MI with his wife and two daughters. Lookman Fazal is a senior IT executive who specializes in building high-performance teams that work together to drive and implement the vision and strategic goals of the business. He has been responsible for delivering large-scale information technology initiatives with a focus on increasing investments and creating fiscal solvency.

Lookman has implemented digital transformations that include onboarding top-tier talent and utilizing innovative IT processes across multiple platforms to rebuild the customer experience for a modern age.

With over 25 years of executive management experience, Lookman has consistently driven change by teaming with his business partners to rapidly deploy cutting-edge technology strategies. As a visionary in his field, Lookman follows the management philosophy of servant leadership, which puts service to his team and the humans who rely on the technology services he provides, at the forefront of every executive decision. He aims to influence the next generation of IT leaders by actively coaching, mentoring, and encouraging his staff to continually grow, learn, and expand their skills beyond their comfort zones.

McClurg champions a move from a historically reactive security posture to one focused on proactively predicting and preventing future risks. McClurg also served, for a time, on assignment as a Deputy Branch Chief with the Central Intelligence Agency, helping to establish the new Counterespionage Group and was responsible for the management of complex counterespionage investigations.

He also heads the product evangelists, professional services, partner certification, and customer success teams to nurture long-term relationships with each client, and in turn nurtures community champions for ManageEngine. Mehul Patel is an experienced technology, security and thought leader.

Motivated by solving complex problems, he utilizes a multi-disciplinary methodology to apply solutions. As a security leader, his goals include cultivating a security centric mindset and evangelizing core principles of InfoSec. In addition to his primary job functions, Mehul currently works with the USMC Cyber Aux and is passionate about philosophy, the outdoors and motorsports. The team also acts as a conduit between Cybersecurity and other business areas to ensure the business perspective is considered for security initiatives.

In that role, she was responsible for IT policies and standards, IT risk frameworks and IT risk assessment services, including assessments across applications, infrastructure and suppliers. Moog has over 15 years of experience in IT risk and information security within the financial services industry.

Since then, she has worked in a variety of IT risk and security roles, including risk consulting, regulatory compliance, IT audit and IT risk and vendor management. Outside of work, Moog enjoys spending time with her family, traveling and summers at the Jersey shore.

He founded Fast Traffic in , an event management and consulting company based in New York. It can honestly be said that Frank Supovitz wrote the book on managing and marketing live events. Frank also appeared in a cameo role in the Ivan Reitman-directed film, Draft Day She is a recognized thought leader in security awareness and education with a proven track record of engaging and empowering people to protect themselves, their families, and their organizations.

She is a University of Michigan graduate Go Blue! She leads a team of around IT professionals worldwide, building state of the art global platforms and solutions to drive a step change in efficiency, simplicity and consistently great user and customer experiences.

She employs a multi-faceted approach to leadership; simplifying the technology, speeding up delivery to market and providing a work environment that highlights both diversity and innovation. Marykay challenges and insists on looking for new ways to move the business forward — leveraging both recent technologies and embracing strong partnerships. This approach has enabled teams to adopt and learn from each other while innovating and accelerating new ways to generate revenue and improve customer experiences.

Marykay actively strives to build a strong network both internally and externally. She has devised approaches to introduce new company executives to the technology team by utilizing leadership conversations so the technology employees can get to know the new executives in an informal setting. Marykay is also active in tackling issues around diversity in the IT industry. She has established strong partnerships with many universities supporting intern programs and sponsoring practicum projects for graduate students.

This keen focus on skills development and learning has resulted in a proven ability to insource innovative technology initiatives with a substantially diverse and innovative workforce. In Marykay launched a Women in Technology initiative at Pearson focused on attracting, retaining and developing talent worldwide across all Pearson Technology. Marykay also devotes time in forging strong relationships externally. Marykay and her teams have received numerous internal and external awards recognizing her contributions.

Zac leads the effort to help corporations of all sizes upskill and reskill their employees in North and Latin America. He is responsible for go to market strategies, sales execution and adoption of the Coursera platform within the Enterprise.

Prior to joining Coursera, Zac spent many years helping global corporations drive digital transformation in their business via cloud and data infrastructure. Zac also spent 10 years at Oracle leading sales teams where he worked with IT and Finance organizations to deliver improved operational capabilities.

Azadeh was born in Isfahan, Iran. Azadeh holds a Ph. After completing her Ph. Prior to joining Coursera, Azadeh worked at eBay and then Ancestry. During her time at eBay and Ancestry, Azadeh worked on and led a large number of Data Science and Analytics projects involving statistical and machine learning techniques.

These projects covered the domains of recommendation, personalization, computer vision, NLP, anomaly detection, fraud detection, optimization, business ML, and much more. Deborah is a passionate Information Technology Executive whose career focus has been on the protection and privacy of information and information assets, as well as on technology innovation, education and awareness.

As the current Global Chief Information Security Officer for Delta Air Lines, Deborah brings more than 25 years of cyber security expertise, information technology risk management and data privacy experiences to the aviation sector.

Deborah resides in Atlanta, Georgia with her husband and two of her four children. She enjoys the great outdoors and is an avid gardener and quilter in her spare time. Rita N. Her focus delivers a triple bottom-line lens of people, planet, and profits to global services market research, beginning with an in-depth examination into impact sourcing.

She grasped these economic development issues on the ground in earlier positions at the Ford Foundation and American India Foundation after beginning her professional journey with General Electric and NBC.

Her initial start as an engineer instilled in her a strong passion for the catalytic role of technology to solve social and environmental challenges within the private sector. Jimit manages a team of analysts dedicated to serving clients primarily Fortune companies on a variety of issues related to their technology and sourcing estates through a combination of published research and custom decision-support engagements.

Jimit has significant expertise working with financial services, healthcare and hi-tech enterprises on issues such as sourcing strategy, service provider selection, digital transformation, portfolio optimization, global delivery locations, and risk management. Pete Lindstrom is Research Director for Spire Security, an industry analyst firm providing analysis and research in the information security field.

He has held similar industry analyst positions at Burton Group and Hurwitz Group. In his previous position as a security architect, Pete operated as the deputy to the Chief Information Security Officer for Wyeth Pharmaceuticals. In that role, he oversaw all security policy and compliance activities and participated on project teams for designing security controls for significant IT projects.

In addition, he provided design and support to the identity management functions. As both an external and internal auditor for Coopers and Lybrand and GMAC Mortgage , Pete provided breadth and depth to roles that linked technical security requirements of organizations with business risk for companies in health care, financial services, manufacturing, and higher education.

Pete honed his finance and technology skills in the United States Marine Corps where he was one of two disbursing officers in theater during the First Gulf War.

Currently, Pete conducts research in developing areas of information security. He is well-known for his work in practical enterprise security metrics, where he has advised and taught many security professionals. On the technical front, his most recent accomplishments include research findings in the areas of Web 2. This research ties traditional security principles and practices to these burgeoning new IT arenas.

Pete is a frequent speaker and author on information security topics. Easterly was nominated by President Biden in April and unanimously confirmed by the Senate on July 12, As Director, Ms. Before serving in her current role, Ms.

Easterly was the head of Firm Resilience at Morgan Stanley, responsible for ensuring preparedness and response to business-disrupting operational incidents and risks to the Firm. Easterly has a long tradition of public service, to include two tours at the White House, most recently as Special Assistant to President Obama and Senior Director for Counterterrorism.

A two-time recipient of the Bronze Star, Ms. Easterly retired from the U. Army after more than twenty years of service in intelligence and cyber operations, including tours of duty in Haiti, the Balkans, Iraq, and Afghanistan.

Easterly was also instrumental in the design and creation of United States Cyber Command. She is the recipient of the James W. Snyder Changing the Narrative Award.

He was instrumental in driving technology strategy and digital transformation at these companies. He joined Mattel in In his role, Mr. Gerjets oversees all aspects of technology innovation and implementation, including shared technology platforms, software and hardware development, and connected product design. Gerjets has three decades of technology leadership experience. Prior to Time Warner, Mr. While at DirecTV, Mr.

Prior to DirecTV, Mr. Gerjets has contributed articles to notable industry publications including Wired, InfoWorld and Shoreview and has been recognized as a top technology leader by Computerworld. He has years of experience in information technology, primarily in cybersecurity. Shawn is regarded as a highly passionate, transformative, thought leader in IT Security, with a record of leading successful business and mission first strategies in various environments.

He is enthusiastic to share his knowledge and approach to digital empathy-based cybersecurity with all levels of users. Marine Corps Intelligence. Shawn also retired after 24 years in the U. He is a alumnus of Community College of the Air Force because he showed up to work for enough years; and an proud alumnus of Harvard Kennedy School and Oxford executive cybersecurity courses. Outside of work Shawn enjoys partnering with his wife to defend against their two tiny threat actors and practicing risk management via high altitude plane departures.

As Avanade Chief Information Security Officer, Bob Bruns is responsible for Avanade information security, client data protection, incident management, asset protection, and business continuity programs.

Gary Warzala has been the Chief Information Security Officer at top global brands spanning financial, insurance, and manufacturing verticals i. Visa Inc. He has well over a dozen former leadership team members running top CISO positions across the Country. In this role, McMahon leads the information security team responsible for the cyber security strategy, policy, risk management, architecture, solutions development, and operations that protect member, customer and company information.

Previously she served as the Chief Information Security Officer at Verizon with overall responsibility for their cyber security program. Prior to joining Verizon, McMahon held leadership positions of increasing responsibility at Lockheed Martin, where she was responsible for developing and delivering a portfolio of cybersecurity solutions and services for Fortune companies in critical infrastructure industries. Painter has been on the vanguard of cyber issues for over twenty five years.

In his current role as the Coordinator for Cyber Issues, Mr. He works closely with components across the Department, other agencies, the White House, the private sector and civil society to implement the U.

International Strategy for Cyberspace and ensures that U. These issues include promoting norms of responsible state behavior and cyber stability, advancing cybersecurity, fighting cybercrime, promoting multi-stakeholder Internet governance and advancing Internet freedom. Prior to joining the State Department, Mr. During his two years at the White House, Mr.

Painter began his federal career in as an Assistant U. Attorney in Los Angeles where he led some of the most high profile and significant cybercrime prosecutions in the country, including the prosecution of notorious computer hacker Kevin Mitnick. From he helped lead the case and policy efforts of the Computer Crime and Intellectual Property Section in the U.

Painter is a recognized leader in international cyber issues. He has represented the United States in numerous international fora, including chairing the cutting edge G8 High Tech Crime Subgroup from He has worked with dozens of foreign governments in bilateral meetings and has been a frequent spokesperson and presenter on cyber issues around the globe.

During his military career, he most recently served as the Commandant of the U. Colonel Banks is a highly experienced, combat proven leader and command fighter pilot with over hours in the FC, which included four combat deployments. He also has contributed to the Congressional Solarium Commission on Cybersecurity providing recommendations for national cyber security of U.

He is responsible for applying innovative technologies to transform existing business models, products, and services to support business growth. He played a critical role in introducing the Otis ONE IoT service platform, helped develop the suite of custom smartphone mobile apps that collect and share performance data, and supported the deployment of more than 30, smart phones to get digital technology in the hands of Otis mechanics around the world.

Ezhil joined Otis in , and focused his career on advancing global IT operations, mobile application development and service transformation. He is experienced in all things digital — from sales force automation and cloud transition to agile development and global program management. He has received 22 global patents. Previously, he was head of Trend Micro professional services in the U.

Brian has founded and led open source software communities and initiatives for more than 30 years, first as a co-founder of the Apache Software Foundation and then later as a founding board member of both the Open Source Initiative and the Mozilla Foundation. Brian joined the Linux Foundation in to lead Hyperledger, the distributed ledger initiative now core to supply chain traceability and central bank digital currency efforts worldwide, and has led the OpenSSF since September You will get a firsthand look at how this technology works and some ideas about how it might benefit your organization.

Enter the TikTok studio to learn how to shoot and edit professional and secure videos. While you are there, you can create a video to share about your advice to the next generation of IT leaders. He is responsible for all aspects of cyber and physical security across Blackstone as well as managing a small portfolio of investments in leading early-stage cybersecurity companies.

Fletcher led the International Security organization for Equifax, coordinating a global security program across 14 countries, each with different business, regulatory, and privacy requirements.

Fletcher received a B. Jill has led this groundbreaking project since its inception in managing all aspects of the project from A to Z! Jill started her career working at cultural institutions and museums but eventually transitioned to the tech world in where she worked in project management for several software development companies before returning to the Museum world in His key areas of accountability included technology strategy architecture, infrastructure and cloud services, engineering and customer success ; data and analytics; enterprise information risk and cybersecurity; digital workplace solutions; and the Northwestern Mutual Data Science Institute.

Prior to acquisition by Cigna, Sample was executive vice president, chief operating officer at Express Scripts where he was responsible for operations, technology, and enterprise transformation. He aligned overall information technology strategy and performance with pharmacy processing and fulfillment in order to create synergies that drove improvements to the member and client experiences.

Sample previously served in key executive leadership roles at American Express, including President, Enterprise Growth, where he leveraged emerging technologies to reach new customers and geographies, expand mobile and online payment services, and foster inclusion for clients poorly served by traditional financial systems. Earlier at American Express, he held the CIO position for that business where he managed end-to-end platform technology, infrastructure and operations, and the suite of American Express prepaid products, including the delivery and implementation of the Bluebird, SoftCard, and retail distribution partnerships.

Her passion to serve and experience leading technology transformations influence the optimization efforts for a more connected Feeding America network. During her time there, she defined and executed a three-year technology refresh and digital presence roadmap by migrating their systems to a standardized, modernized and innovative environment. Her passion for distributed environments was influenced by her tenure at Sears, during those 8 years she led many cross-functional technology initiatives focused on POS customer experience transformations.

Maryann earned a B. Passionate leader about reimagining business through IT for over 30 years. As an IT and digital leader, I understand the importance of keywords. So what better way to introduce myself and describe my work and passions than with a few strategic keywords. Animal Lover. At Google, his mission is to lead his team in providing enterprise customers with a secure entry point to the cloud.

He is a graduate of DePaul University. Outside of work Chester enjoys spending time with his twin boys and exploring much of what California has to offer on a road bike. His responsibilities include enterprise visibility, threat detection, and the operation of preventive tooling.

Before coming to United, he worked for General Electric for ten years in various positions focusing on incident response and detection. James has over 30 years of experience in cyber security and technology. He has 21 years of direct experience as an information security leader and is currently the Senior Vice President and Global Chief Information Security Officer for Cigna, a global health services company.

James previously worked 20 years for General Electric in various security and technology leadership positions. James also works closely with SINET, the Security Innovation Network, to promote public and private sector collaboration and increase the awareness of innovative emerging companies. During his 15 years at Ally, he has held a number of leadership positions across strategic programs, platforms, data, and infrastructure. Dan is a champion for talent and culture, sponsoring efforts to progress diversity, equity, and inclusion amongst Ally employees and communities.

Before joining Ally, Dan started his career at Pfizer within their technology organization. Schneider Electric is a leader in digital connectable products, controls, and software for energy management and process automation. Prior to joining Schneider Electric, he was a security partner in Fortium Partners, LP, where he performed as a fractional CISO for an insurance company and a construction company, he supported cutting edge start-ups, and other accomplishments.

Previously, Parrillo spent about 10 years managing a consulting practice focused on cyber security, IT risk management, and compliance where he implemented federal IT security programs for the Department of Defense, the U. Department of Agriculture and the General Services Administration.

Prior to that he was on active duty with the U. Navy in senior cyber roles. Tim Callahan joined Aflac in , bringing more than 30 years of experience in information and physical security, business resiliency and risk management. Prior to joining Aflac, he served as senior vice president of business continuity and information assurance for SunTrust Banks, Inc. Tim served in the U.

As the Sr. With over 15 years of experience in positions across Cybersecurity, and IT Consulting, Max has developed and implemented information security programs for various companies across the financial, retail, technology, and transportation industries.

Stephanie is a senior information technology executive with more than 24 years of experience assisting public and privately held companies in a variety of industries to transform and protect their businesses worldwide.

She also brings deep corporate governance experience through her work with corporate boards, including audit, risk and compliance committees and is qualified to serve on audit committees as a regulatory compliance expert. He is responsible for strategic vision, operational excellence and change leadership for the development and implementation of information technology initiatives and architecture across our company.

Chris drives our corporate information technology strategy and internal transformation, creating digital solutions that enhance our Rockwell Automation capabilities internally and externally. With over 30 years of professional experience, he also held leadership roles at Pfizer and Warner Lambert, which was acquired by Pfizer. At these companies he led IT-enabled business and digital strategy and accelerated growth through technology and data analytics.

He drove business innovations that improved profitability, globalization, restructuring and mergers. He has an extensive background with portfolio management, engineering, operations, mergers and acquisitions, IT risk management, analytics and using technology to drive business insights. He was also the Rockwell Automation executive sponsor at Amgen. Earlier in his career, Chris also held process, and production engineering roles in the pharmaceutical, chemical and nuclear industries.

His team of dedicated and diverse practitioners oversee an all-hazards threat led defense, incident response, intelligence, crisis management, and business resiliency capability focused on minimizing disruptions to business operations.

He has been recognized by the Federal Bureau of Investigation for his support in the fight against Terrorism. He has provided physical protection to the President of the United States, former Presidents, and world leaders at various threat levels.

He applies his physical security mindset to IT and data security. As the Director of International Affairs at the Office of the Secretary of State, Anna managed state -wide Sister States Program that promoted public diplomacy and global business collaboration. In this capacity, Anna also served as the diplomatic protocol officer for the state.

She also has private sector experience, managing business development and health IT projects. She speaks Russian, Ukrainian and French. In her free time, Anna enjoys watching documentaries, reading international relations and foreign policy magazines, working out, kickboxing and travelling.

Fisher is a proven leader with deep relationships across the technology industry with recognized enterprise software expertise. He had responsibility for all DCG business segments and driving greater alignment across product management, operations, solutions, and product marketing.

Meanwhile, senior care inches back toward a more normal mode of operation. Operators are finding time to focus on what is now promising to be an even more competitive market and we’re here to help. Our March 4 webinar will offer leading experts discussing post-pandemic repositioning strategies. Until then, keep up the great work out there and celebrate this wave of good news on the COVID front. As always, thank you for your many months of tireless care across senior care communities.

The February 12 Washington Post article ‘ I work in a nursing home. Below are some interesting stats and highlights it included. This week, Prime Care Technologies, senior care business intelligence and technology provider, announced the promotion of Jae Sparks to Vice President of Sales. He will continue to play a strategic role in marketing and business development.

Sparks has worked within the company for the last five years, starting as Senior Director of Business Development and establishing himself as a valuable player in recruiting and nurturing new clients. Prior, he served in various leadership roles with Novartis Pharmaceutical and Abbott Labs. About Prime Care Technologies.

Since , Prime Care Technologies has provided senior care operators with integrated business intelligence and software solutions, driving proactive decision-making and the highest quality care.

Learn more at www. She will provide a brief overview of COVID’s impact on senior care, the rebound predictions, and strategies to help you adapt to new realities. In addition to offering strategic senior care consulting, HDG manages more than 40 communities, which utilize our primeVIEW business intelligence dashboard. A brief overview of COVID’s impact on senior care, the rebound predictions, and strategies to help you adapt to new realities.

Our primeVIEW KPI dashboard brings together timely, decision-driven data to help you proactively impact census, labor, clinical and financial performance. Text questions to our experts using the webinar console and get the answers you need to sharpen your operational focus. This is your chance to set an operations strategy that takes your community forward to the next chapter. And, stay tuned for their latest blog.

The full research is available on their site. We hope these strategies might help families, and staff build and maintain social connection for LTC residents during this challenging time.

Below are highlights from these sessions. The major difference is the cold storage requirement minus 75 degrees Celsius of the Pfizer vaccine and its expiration after five days of refrigeration. There are minor differences in dosage and timing — with Moderna’s administered as two microgram doses given 28 days apart and Pfizer’s administered as two microgram doses given 21 days apart. No, the virus acts like an avatar.

It makes the virus seem as if it is already in the body. Multiple U. Learn more via the CDC. Black, Hispanic, Asian, and American Indian representatives were included in trials. According to Newsday. Source: Minority numbers up in clinical trials December 7, Yes, studies are in the works to determine how long you might be immune to the virus. If you already tested positive is there a timeline for getting vaccinated?

No, but it is recommended you get vaccinated. How long do you need to be monitored after getting the shot? For most people, 15 minutes. If you’ve had allergic reactions in the past, wait 30 minutes. Should you continue to wear a mask after both shots? Yes, you could be a carrier. But, if you are exposed after both shots, you shouldn’t have to quarantine. Does the vaccine contain aspirin in it? No, nor does it have aluminum or preservatives.

How often will people need to get vaccinated? It is too early to tell. Why are children not receiving the vaccinations? The vaccines were fully-trialed on those age 18 and up. Trials began in October in children as young as 12, but trials are expected to continue for several more months. How can we answer general concerns about staff getting vaccinated?

We are seeing more staff getting vaccinated after they see others receive it with no issues. The CDC developed a toolkit to help facilities address myths and get all healthcare workers vaccinated.

How can we address safety concerns based on vaccine reactions? The CDC has no safety concerns based on current vaccine reactions. There is a smartphone app V-Safe to text with the CDC after you’ve received your first and second dose. The technology used to develop the vaccine has been around for 10 years. It was developed for another virus and continues to reduce the timeframes for other vaccine development. Both Pfizer and Moderna trials had at least 30K participants.

The CDC has tried to provide the correct quantities for each facility. If there are extra doses after all staff and residents are vaccinated, the state may take the overage to use elsewhere.

Two new vaccines are close to approval. The AstraZeneca vaccine has a very high efficacy rate. Do people need a second dose of the existing vaccines?

There is not enough data at this time to determine if the second dose is needed. How can we address timing concerns about getting the second dose within recommended timeframes? The CDC says you can get the second dose up to 42 days after the first dose. This concluded the series of sessions, but you may find these additional resources helpful:. Over the past several months, we’ve searched and summarized those resources that might be of most help to our friends in senior care.

In case you missed them, here they are. Just click the image at the top of each blog. Included in this article are summaries of each of these:. And, don’t forget to download, distribute and hang our flyer, Answers to Your Covid Vaccine Questions. David Gifford and Dr. The two discussed common myths among senior care communities and corrected them.

Below is a summary of their discussion. Also available is an at-a-glance summary to share with your staff, residents and their families. You should wait days post-exposure to test and isolate for 14 days. Many people are getting infected outside of the facility — most often at family gatherings or restaurants.

Beyond residents, your mask protects you, coworkers and anyone you contact outside of the community. Masks should be worn in all areas of the facility, including break rooms, and out in public. Don’t be afraid to tell coworkers if masks have slipped and thank others for helping you. It happens, so we all need to band together and help each other be safe.

Want more? We’ve reached another critical stage in this pandemic. It’s time to snap back to attention and increase safety measures during the holidays. We hope these resources will help.

Late Wednesday, CMS released an alert regarding the holidays , which promise to tempt both residents and staff to attend family gatherings. Aside from offering innovative ways to celebrate without gathering, CMS recommends continuing to closely follow visitation guidelines and adhering to the core principles of infection prevention. When residents return, CMS recommends that senior caregivers:. As the COVID wrench throws itself into our holiday traditions, remember, a little bit of proactivity can go a long way.

Remind residents and staff of these proven recommendations — and be safe out there. We remain incredibly grateful to you for providing continued care and protection to community residents during this challenging time. As details become known, your prep list may grow. But, at least you can check a few things off while we all anxiously await the official debut of the COVID vaccine.

We’ve worked with senior care providers and experts for the last several years to identify pain points with managed care. As a result, we’ve uncovered 10 trends that may cause you to lose reimbursement dollars.

Here they are:. If these reasons are known, you may ask yourself why collecting on managing care is still an issue. The issue lies in the amount of time it takes to track each payer’s contract details and map a resident’s care back to each one’s terms.

If you’re lucky, your organization employs case managers for this. However, the reality for many senior care providers is that ‘managing’ managed care is an add-on responsibility to someone’s already-busy schedule. That’s where technology can help. By converting your many paper contracts into an online database of requirements, and applying an alert system to track these 10 critical details, we solve two issues. We’re helping you use your staff more effectively, shifting their time back to patients and we’re making sure you get reimbursed.

If you’d like to hear more about how we can help you drive more revenue into your organization while using your staff’s time more efficiently, get in touch about our Managed Care MASTER solution. We’ve summarized the best ideas for you below and in an at-a-glance infographic.

Leaders who contributed these great ideas represent the following communities:. Per the CMS Memo on Resident’s Right to Vote issued earlier this month, senior care providers are required to support the right of residents to vote and not impede this right in any way. Here are 5 ways to ensure you’re supporting your residents’ right to vote! Download our At-A-Glance Infographic to remind your staff!

COVID’s financial toll brings new headaches for senior care operators. Added to this is an expected increase in liability insurance costs. So what can you do? Senior Housing News interviewed senior care providers to bring you best practices to focus on for your organization. For the financial ‘caretakers’ in senior care, attention to detail and discipline are key. If you lack real-time visibility into your budgets, contracts, collections, and care costs — our senior care applications can help.

Visit our App Store to learn more or view our recently recorded demos! The days fly by so fast; we suspect excellent articles like this one from Skilled Nursing News do as well. We compiled their advice into a one-page checklist to help you maximize your managed care reimbursements.

We can’t say it enough — technology can help! We did a minute recorded demo of it just last month if you’d like to check it out, or get in touch for a live demo.

But, the one thing that’s stayed constant in senior care is that technology can help. Other examples from SNFs of all sizes, some of which were recognized in McKnight’s recent tech awards, follow below. Download our At-A-Glance Infographic or read this short summary for more information and links to each article.

Low-country assisted living and memory care community kept its approach simple by emphasizing time together and privacy. Nursing homes and schools are getting some added help in keeping their residents safe thanks to thermal facial recognition cameras and touchless check-in technology. New cellular wristwatch wearables — without too many confusing, expensive and unneeded bells and whistles — are available to connect residents directly to their families without staff assistance.

A small chain of nursing homes in West Virginia uses the Eko CORE digital stethoscope to reliably transmit sounds from the heart, lung or bowels to an iPad, that stores data in an EHR system — accessible to all caregivers.

This is good news in addressing ongoing concerns about the psychosocial well-being of residents who’ve been disconnected from families due to COVID Understanding that this is yet another change for you to review and revise your policies around, we’ve summarized the recommendations and at-a-glance infographic and included it below. The memo also explains that compassionate care does not just refer to end-of-life and may include residents:. The goal of the memo goes beyond guidelines to encourage person-centered caregiving during this time.

To save you from reading the whole page report from the Coronavirus commission for nursing homes, we’ve pulled out some focus areas and highlights that are most relevant to SNFs right now. No problem, we’ve done it for you. This week, we’re covering best-of-best practices from various states related to Cohorting, Housing, and Sheltering. A few states have taken action to relieve nursing homes of the post-acute demands of recovering COVID patients.

Transportation is also covered in this toolkit. While there were just two big take-aways from the Cohorting, Housing, and Sheltering, other sections were full of great ideas. In case you missed them, here are the At-A-Glance Infographics for your convenience:. We know you’re busy! South Carolina recruited Emergency Medical Technicians EMTs to perform tasks that nurse aides generally perform personal hygiene, nutrition, ambulation, and elimination, as well as taking vital signs.

Arizona relaxed continuing education requirements and extended licenses. Florida extended licenses for health practitioners, while also allowing reactivation for those whose license lapsed within two years.

Massachusetts and Michigan are backed up by Rapid Response Programs developed to provide short-term support to those in staffing crisis. Illinois is one of eight states to partner with the American Medical Association AMA for volunteer health care professionals. In DC, the government is partnering with licensed child care providers to extend vouchers to healthcare professionals in need of emergency care.

Meanwhile, the New Hampshire Employment Security is incentivizing front line, direct-care workers to remain or rejoin the workforce. This can be as simple as investing in tablets or seeking out generous partners. FutureCare invested in a robust new telecommunication system that enables each patient to have remote face to face communications with their loved ones via iPads. Meanwhile, Massachusetts Senior Care with the help of the attorney general continues to secure donations of tablets — and growing — from companies like Amazon, Walmart, Teel Technologies, and Acer.

If connecting to family using technology is still leaving your residents feeling let down, here are some ideas that may help. Arkansas Greenhurst Nursing Center created glass booths to allow residents to visit with loved ones. The Lincoln Home in Newcastle, Maine divided their porch in half for safe family visitation, with residents entering from the inside, and guests from the outside.

COVID is placing a heavy demand on you to communicate with not just families, but many government agencies. Some facilities have hired or designated staff members strictly for communications as a means of efficiency. Here’s how some others are tackling communications.

As a liaison between residents and family, the New Mexico Ombudsman Program is conducting regular Town Hall meetings to hopefully reach more people at once, as they answer COVID-related questions and educate on resident rights, family councils, technology innovations, etc.

PruittHealth set up an Emergency Operations Center EOC that is active 24 hours a day, seven days week to answer questions or to schedule a video chat with loved ones. We’ve pulled out some of the best of best in Cleanliness and Infection Control for your quick scan this week. Another general best-practice trend among states is partnering with formal infection control and quality organizations for weekly calls. Also, know that many states have specially-trained and equipped National Guard teams on-call to disinfect nursing homes.

These states are conducting infection control surveys in nursing homes using risk-based criteria to determine facility selection and scheduling. Colorado and Montana are doing these as often as weekly. Many states are creating strike teams specific to testing, PPE, and infection control. Ohio, New Jersey, and Maryland have strike teams focused specifically on nursing homes. In Maryland, the Office of Governor Larry Hogan created statewide strike teams to provide on-site medical triage, supplies, and equipment to overburdened nursing homes.

Teams include National Guard, state and local health department representatives, EMS clinicians, and hospital doctors, and nurses. Two Palm Nursing Center, Inc. Similarly, the New Mexico Department of Health is considering mandating three additional requirements for long term care facilities to include:.

Understandably, with fatigue comes forgetfulness. But, we can all help each other by monitoring and reminding. The Georgia Department of Health reminds us of common-sense practices like opening windows to let fresh air in and giving residents some outdoor time.

Now that the boost is gone, applicants may be lining up for re-employment, providing much-needed relief to senior care facilities. While you may be tempted to hire fast, we challenge you to hire smart. Because hiring smart versus fast may have caused you to come up short-staffed in the first place.

And now is definitely not the time to hire the type of people that will flake out or burn out. Along with chaos, change can bring wisdom. If you look at COVID as an opportunity to restart your businesses, you can start by hiring right the first time. When you take time to really assess your applicants before hiring, you intentionally create stronger teams that fit better and are more productive together.

As you hear us say often, technology can help. This means, your 2Q data is due August 14, CMS also encourages the submission of retroactive data, even though it will not be used to calculate ratings. We hope CMS recognizes this and the urgent need to prioritize resources to protect long term care staff and residents. With your resources and budgets being stretched, the efficiencies technology can bring are more critical than ever.

Get in touch if we can help — we understand the demand on your time, we’ll be brief! Click to download and print the PDF. Is your data in the moment with you? Want to hear more? Check out our Centers of Excellence webinar series led by Clint Maun.

CRMs were initially targeted to high-yield sales teams in the corporate world. Some are even built specifically for senior care. Used effectively, it can become THE data hub for the prospect and resident details that directly impact your revenue. So, how can a CRM help you? Think of it as the contacts app from your smartphone — on steroids. For potential residents, it enables you to manage their entire lifecycle with you — from introduction to tour to move in — and for some, discharge.

It can even offer valuable insight into readmissions. If you have a sales team, this means they could literally be in the stairwell of a hospital tracking targeted patient types as referrals. Most CRMs now include various types of marketing automation, enabling you to send mass emails to those with a vested interest in your community. Or, it can be a multi-channel social media tool, allowing you to press one button and post to all social outlets.

This can be a tremendous time saver for those of you wearing multiple hats in your community. The best of the CRMs go even further to allow integration with all of your essential software — back office, EHR, billing, financial, and more. Add to that a robust reporting system that can help you tie it all together. Data is power in this day and age. So, is a CRM a worthwhile consideration for your business? Enquire, a leading provider of cloud CRM, marketing automation and contact center solutions for senior living communities and post-acute care organizations is proud to announce a new partnership with Prime Care Technologies, a year data warehousing and integration partner to post-acute care and senior living providers.

Most recognized for its primeVIEW facility performance dashboard, Prime Care Technologies continues to evolve its flexible IT services and cloud software based on industry demand. This partnership with Enquire delivers referral data that provides transparency to providers across the continuum. For post-acute providers, the benefit of this aggregated data is even greater. It helps them immediately cost out managed care referrals and accelerate decisions while steering their business toward the best possible performance.

For more information on Enquire CRM, marketing automation or contact center solutions please contact sales enquiresolutions. For more information on Prime Care Technologies IT services or cloud-based applications, contact sales primecaretech.

About Enquire Enquire is the premier CRM, marketing automation and contact center solution provider in senior living and post-acute care. Headquartered in Denver, Colorado, Enquire serves senior living communities and healthcare facilities throughout the United States and Canada.

About Prime Care Technologies Since , Prime Care Technologies has equipped senior care providers with flexible hosting, managed services and cloud software that evolve with industry demand. We provide the tech. You provide the care. Meanwhile, effective March 6 and for the duration of the COVID emergency, Medicare is willing to pay clinicians the same fee for services rendered via telehealth to any beneficiary anywhere e.

Now various clinicians, including specialists, can treat your patients right in your facility and all skilled nursing facilities are eligible. And, don’t be put off by the ‘temporary’ implication of this change. Word has it, CMS may make temporary telehealth provisions permanent , based on positive results.

With telemedicine trending as it is, make sure you take time to understand the funding available and get a slice of that pie. What’s more, this may be the fix you’ve been looking for to fill staffing gaps.

Virtual treatment grants you access to remote clinicians anywhere, not just locally. Facilities have been forced to pivot in daily operations with major financial impacts. Help is on the way via a timely webinar with our partners at Mix Solutions!

Gain insight and take away immediate actions, as we outline essential operational steps for skilled nursing facilities during these unscripted days.

This webinar will offer an extended period for questions to help you navigate the changes and write your script for success. Want more detail on these ‘must-haves’? Its success is based on its mathematical algorithms and axiology — or, the science of values.

Through his studies, logician and philosopher Robert Hartman found that we run through these patterns each day to make decisions. Nominated for the Nobel Peace Prize in , Hartman created a proprietary database of leadership profiles. Unlike the many personality tests e.

Successful companies and HR consultants continue to use the HVP today because of its unique ability to foster business continuity, executive development, and succession planning. Attendees get a FREE assessment, along with a follow-up session to explain results. Prime Care Technologies, Inc. As part of this network, Prime Care Technologies will deliver its securely hosted archiving solution, primeARCHIVE, to Kronos customers migrating to Workforce Dimensions, enabling them to quickly back up and query historical workforce data.

As a long-time Kronos partner and integrator, Prime Care Technologies understands the criticality of workforce data storage needed to easily analyze, report, and comply with unique workforce rules. We are confident our data center will provide a highly secure environment to store all historical data for Kronos Workforce Dimensions customers.

Workforce Dimensions from Kronos is a next-generation workforce management solution. Cloud-native, mobile-native, and powered by artificial intelligence, Workforce Dimensions delivers real-time analytics to drive in-the-moment decisions, unburdening managers from time-consuming, low-value tasks and empowering employees with an engaging experience.

The open application programming interface API framework of Kronos D5 makes it quick and simple for customers to extend the value of their workforce management and HCM investment with innovative and tightly integrated partner applications that drive user adoption.

Proven to improve recruitment, retention, and customer satisfaction, participants will have a chance to sample the assessment, with results explained in a follow-up webinar. As if all-time high staff turnover during the last several years wasn’t enough, COVID emergence has brought about staffing challenges that require innovation, creativity and adaptability at all levels of skilled nursing. In addition, SNFs can expect an entirely new segment of displaced workers as applicants, so creativity in recruiting from this group can only help.

Finally, consider collaborating with other industries that have been impacted, with the understanding that some hires may wish to return to former careers in customer-service fields. And, get a free assessment for participating! Coronavirus fears continue to escalate across the country.

As the number of confirmed cases continues to rise, senior care communities are growing increasingly nervous — and rightfully so. Our initial response could potentially be seen as dismissive, and COVID is something that should not be dismissed. Schools have shut down, closing their doors until April or later.

The CDC released a statement that any gatherings of 50 people or more should be cancelled or postponed for at least eight weeks to help slow the spread of the disease. Guidelines released by the White House on March 16th suggested avoiding gatherings of ten or more people.

Nursing homes have begun limiting or outright denying guest access to facilities in order to protect their residents, upsetting many families. Department of Labor, a preparedness checklist for nursing homes and long-term care settings, and updated guidelines for public health and safety, among other links. The toolkit also provides an overview and instructions on five critical actions senior care providers and their staffs can take beginning now.

The safety of your residents is paramount, and their demographic is the one hardest hit by this disease. The toolkit also includes everything that is known about the virus and the disease it causes so far. It ends with best practice ideas and suggestions for how your community should respond. We applaud Argentum for putting this toolkit together, taking the time to gather the information and resources available and compile them into one easy-to-access location.

Travel plans are being postponed, events and conventions are being cancelled, and sales on products like hand sanitizer are spiking.

Coronavirus has kept cruise ships from docking and reminded the entire world how important it is to wash your hands. Many workplaces and colleges are encouraging remote work from the safety of home. A quick browse over the internet would be enough to convince anybody that the world is ending. Coronaviruses are a large family of viruses that are common in people as well as a variety of animals. The virus originated in China and has spread throughout the world in just the last few months.

As of this writing, the worldwide death toll is just under 4, people, and confirmed cases number in the hundreds of thousands. Also important to note is that over 60, people have already made a full recovery from the virus, a fact that is not being reported as often as it should be. Coronavirus infects the lungs. According to experts interviewed by BBC News , the disease seems to begin with a fever, followed by a dry cough and shortness of breath.

Other symptoms include headache, muscle pain, and fatigue. Novel Coronavirus is most dangerous to the elderly and those with compromised immune systems. People with pre-existing medical conditions like asthma, diabetes, and heart disease are also more susceptible. Due to the proximity of residents to each other and to staff, one senior contracting the disease would increase the likelihood of the virus spreading throughout your community.

On the surface, the facts about coronavirus are scary. However, when compared to more common diseases, it loses a bit of its fear factor. For example, over 16, people and counting have died from the flu during the flu season. Looking only at the numbers, COVID is only lethal for a very small percentage of the people it infects.

That being said, there are some simple things you can do to help keep your community safe from COVID Despite what the media coverage might make you think, coronavirus is not the end of the world.

While it is dangerous, particularly for the elderly and the immunocompromised, there are steps you can take to ensure you and your senior care community remain unaffected. The first thing to understand is that Medicare Advantage, also known as Medicare Part C, is a private insurance plan. This plan must provide the same benefits as the Medicare plan it replaces. However, it also adds a lot of additional benefits not provided under Original Medicare.

In addition to the benefits provided by Medicare Parts A and B, Medicare Advantage plans often offer dental, vision, and prescription drug coverage. Recently, insurance providers have expanded the coverage they offer to include benefits like meal delivery, home care services, rides to medical appointments, and home modifications like bathroom grab bars.

The benefits each plan offers varies based on the area it serves. In qualifying areas, Medicare Advantage plans can even cover grocery deliveries and transportation for non-medical needs for those with chronic illnesses. Some providers also offer options for gym memberships and fitness plans. The cost of each Medicare Advantage plan depends on the plan itself. Most people who qualify for Medicare receive Part A benefits for free and pay a small monthly premium for Part B benefits. This is true for Medicare Advantage, as well.

Some plans charge a monthly premium, while others do not. It all depends on which provider an individual chooses for their Medicare Advantage plan. Medicare Advantage also covers specialized care, including stays in skilled nursing facilities, hospice care, and some home care services.

These include eating, bathing, dressing, toileting, and other non-medical care. This is the type of care provided by most long-term care and assisted living facilities. Unless you have a contract with a Medicare Advantage insurance provider, Medicare Advantage will not cover most of the services your nursing home provides for long-term care.

Stays in skilled nursing facilities and nursing homes are covered up to the first days though plans require coinsurance beyond 20 days. After that, residents are on their own. The plans should cover prescription medications and any therapies provided by your facility, however.

For nursing homes, the real benefit of Medicare Advantage is the coverage of prescription medications. Under Original Medicare, medications were not covered unless the resident was under a Part A stay. For many residents, that’s a game changer. In her role, she will contribute her post-acute care and regulatory expertise to the development of the company’s SaaS services.

For the past 28 years, Damas has served in leadership roles in clinical services and product management for LTPAC organizations looking to increase quality of care, retention, and ROI. Since , Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand, such as managed care optimization and mobile.

Traditionally, additional revenue is a good thing. Shortly after the Patient Driven Payment Model was implemented, skilled nursing facilities and nursing homes started reporting boosts in reimbursement.

But many analysts are urging providers not to get used to the increased payments. Zimmet contributed his thoughts on the future of skilled nursing for a January article in Skilled Nursing News. But why is PDPM leading to payment boosts in the first place? And what does that mean for future reimbursements? When the Patient Driven Payment Model was rolled out, most skilled nursing facilities and nursing homes saw an immediate boost in reimbursements.

This was due to CMS counting all residents of a care community as new admissions, regardless of how long they had been already been there. It seems that 9 is a magic number. On average, SNFs saw an increase of 9 percent or more in Medicare reimbursement.

Because the model was designed to be revenue-neutral, industry experts expect that reimbursement rates will be recalculated soon. The failed attempt at revenue-neutrality has many concerned that CMS could claw back reimbursements or adjust future payments to recoup losses.

After all, the goal of model was to cut back on what it saw as inappropriate spending on therapy services that may not be needed. While per-diem rates are on the rise, the average length of stay is on the decline. This effectively erases any potential boost from per-day payment increases. In fact, CMS data shows that fee-for-service days have decreased by over 17 percent since Covered days per skilled nursing admission have also dropped by just over 7 percent. As patient care and outcomes improve, lengths of stay are going to naturally decrease.

Unfortunately, this also means that reimbursement will, as well. The best way to optimize your Medicare reimbursements is to check and double-check your data. Inaccurate recording can lead to missed Medicare payment opportunities. PDPM was designed to be revenue-neutral. In a press release today, Prime Care Technologies, Inc.

The primeVIEW solution pulls data directly from electronic health records and other core information systems to offer a single analytics dashboard for post-acute leaders. One simple login delivers a multi-dimensional view of facility and organizational performance, empowering senior care providers to accelerate decisions and drive productivity using critical benchmarks, rankings and trends.

Access to more timely operational data will help shape our decisions to expand quality services and programs. PrimeVIEW is a cloud-based application providing post-acute operators with data-driven insights by combining census, labor, clinical, revenue cycle, patient satisfaction and Five-Star quality ratings into one decision platform.

About Prime Care Technologies Since , Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand.

About Health Dimensions Group Minneapolis-based Health Dimensions Group HDG is a leading consulting and management firm, providing services to post-acute, long-term care, and senior living providers as well as hospitals and health systems across the nation. HDG has been serving health care organizations for more than 20 years with a firm commitment to its values of hospitality, stewardship, integrity, respect, and humor.

Long-term care cyber-attacks are on the rise. From single-location facilities to nationwide organizations, the long-term care industry is facing cyber threats like never before. How can you keep your long-term care organization safe from attacks?

By far the most common cyber-attack, email phishing is when a hacker attempts to gain protected information usually passwords through deceptive means. Often, victims will receive an email from a trustworthy individual or organization insisting that they click a link or fill out a form.

As soon as they do, the hacker captures their information and can use it however they wish. Phishing attacks are dangerous because they rely on human error, not software loopholes or vulnerabilities.

The emails often seem credible. For instance, your staff might receive a bulk email from you stating that their passwords have been reset and that they must enter their login information to confirm.

They click the link in the email, which takes them to a landing page that looks exactly like software your organization uses. Since it looks legit, they enter their information, and the attackers now have access to your systems. Staff training and vigilance can reduce the likelihood of a successful phishing attack, but it only takes one slip-up to compromise your security.

Malware attacks are viruses, worms, Trojan horses, spyware, or any other type of malicious software application that a user downloads to your system. The programs themselves can do anything imaginable to your network. Some malware simply hides or deletes information.

Other programs shut out users or make certain applications totally inoperable. A malware attack becomes a ransomware attack when the hackers offer to reverse the damage they have caused for a monetary payment.

Larger organizations have paid ransoms in the millions of dollars just to get their systems back online. Malware and ransomware attacks are initiated through clicked links or file downloads. Once downloaded, the program attaches itself to different files and gets to work. Other types of cyber-attacks take a different, yet still personal, approach to stealing information. For example, a website might offer free music downloads for providing your email login and password.

Pretexting is all about the story. The attacker creates a plausible pretext for requiring the information they ask from you. In the end, your best defense against cyber-attacks is education. Technology pilots are a proven way for vendors and skilled nursing providers to try out new products before bringing them to market or full-time in-house. Check out vendor-suggested tips that can help you make the right decision before taking the leap. Read the full article here.

Along with several other long-term care and tech companies, Prime Care Technologies was included in the December issue of McKnight’s for its recent mobile app and predictive tools release for primeVIEW, the company’s business-intelligence dashboard.

The cloud-based product integrates EHR data, labor, accounts receivable, satisfaction scores, hiring and Five-Star quality ratings, and forecasts PDPM revenue opportunities. You’ll see how EVV vendors and care providers are already benefiting by keeping costs and efforts low. Stop by Booth to discuss how our flexible solution provides analytics for state compliance, lets providers use existing systems, and allows vendors to deliver their best solutions. If you are still considering solutions, reach out directly to me at joe.

Thomas brings over a decade of leadership in workforce management and healthcare technologies, bringing SaaS products to market across long-term care and continuing care markets, including assisted living, home care, and hospice.

He lives with his wife and family in Knoxville, Tennessee. About Prime Care Technologies Since , Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve to meet industry demands, such as managed care optimization and mobile applications. Did your technology adapt to keep operations and revenue on track?

We’re also making our technologies more accessible for senior care providers on the go! Or get in touch for an in-person meeting! The new functionality empowers providers with improved assessment capabilities for PDPM reimbursement as well as physician certification compliance. Operators can upload the signed forms to the application for easier compliance.

For more information, contact sales primecaretech. Since , Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. She also will discuss the impact of staffing on Five-Star and some strategic ideas for consideration. Join us in Booth to see how our solutions can help address these changes and strengthen your position in the marketplace. As you’ll read in our press release , Prime Care Technologies is making timely upgrades to our primeVIEW business intelligence dashboard for post-acute care facilities.

Takeaways include:. Our team is ready to discuss your specific goals, so schedule here. Join me at THCA Convention and Trade Show to explore these objectives and provide strategies on how to integrate them for compliance. See you in Texas!

Rusty Zosel, CEO, Procurement Partners, and I look forward to meeting with post-acute owners and operators to share how we innovate based on today’s trends, while increasing operational efficiencies and revenue opportunities, too. August 22, , Duluth, Ga. The PBJ solution operates within the primeVIEW dashboard, a cloud-based application designed specifically for post-acute care that integrates census, labor, accounts receivable, satisfaction scores and Five-Star quality ratings.

Also available stand-alone, providers can implement the PBJ solution within six weeks once required payroll data is received. Our flexible solution provides analytics for state compliance, lets providers use existing systems, and allows vendors to deliver their best solutions.

A recent NPR story draws attention to the lack of healthcare access for rural Americans and how telehealth can bridge the gap. Telehealth can also benefit rural care providers by offering access to services such as virtual physician networks, integrated diagnostic equipment, remote patient monitoring and more.

How will your team effectively manage cost of services provided? What outcomes of care will you measure and share with your referral sources?

Tuesday, June 25 – p. Lost Pines :. It was great to have many of you check out our exclusive medical tablets in action at the Telehealth Summit in Atlanta.

Telehealth is revolutionizing how we deliver care — with the same clinical accuracy. You’re wise to consider early adoption. Our telehealth solution has all the options you need for success.

Get in touch today to set up a consult. Join me at Telehealth Summit to discuss how Resident Telehealth powered by primeFORCE can help reduce readmissions and improve outcomes for patients with acute and behavioral conditions. Stop by to hear how our tools can help, regardless of where you are on the telehealth journey. It further warns that operators must know where HIPAA protected information is being sent and have trusted in partners to know whether that provider has authorization to use the information.

With the HHS Office of Civil Rights increasing its focus on enforcement , providers need to take charge of privacy and security programs. Take a minute to find out where you stand with our simple question quiz. A recent article, Intermountain Healthcare expands home care services using technology , illustrates the power of technology to help patients stay more comfortable in their home surroundings, while keeping them connected with caregivers.

Intermountain Healthcare Providers is leveraging remote monitoring, telemedicine and virtual visits to provide primary care, palliative care and some traditional hospital-level services to their patients. As providers seek to prevent or reduce readmission rates and improve quality, telehealth and remote patient monitoring are among the most approachable forms of technology to address these needs. Learn more about our resident telehealth solution.

In McKnight’s “ Is the Juice Worth the Squeeze on Five Star Staffing ,“ Cheryl Field, Chief Product Officer, voices concerns over increased emphasis on RN staffing, where providers who have four or more occurrences in a quarter with less than 8 hours of RN coverage will automatically be set to a 1 star in staffing, and subsequently lose a star overall in their Five Star Quality Rating.

Does this mean more weekend rotations? More contract RN use? More overtime dollars placed on an already resource-starved industry? Or will we simply drive more providers from the space?

Since SNFs can’t change CMS dictates, Field suggests that providers look closely at technology to help identify vulnerabilities in their schedule, and she provides other great tips, as well.

As National Skilled Nursing Care Week kicks off, Prime Care Technologies joins in celebrating our country’s amazing caregivers and the skilled nursing centers and residents they serve. Join us to see how we are solving operational pain points with our comprehensive post-acute claims and managed care reimbursement solutions.

If it’s easier, pick a time to connect! Healthcare and post-acute organizations are all evolving technologically on their own timelines. Some are already using big data and reaping the benefits of basic analytics.

Still others are now beginning to investigate the area of predictive analytics, which estimate the likelihood of a future outcome based on patterns in historical data.

Connect with us to learn more about our suite of applications that can solve your most difficult operational challenges. Stop by Booths and to discover our latest advances in post-acute technologies. Our experts will demonstrate how we integrate and accelerate data to optimize business intelligence , claims and managed care reimbursement, as well as purchasing automation from Procurement Partners.

We have much to share to address your operational pain points, so let’s connect over a break! Our suite of applications have already helped hundreds of senior care customers solve operational pain points such as managed care contract reimbursement, procurement, workforce retention and more. Our apps can even help you prepare for PDPM and value-based care. Let’s catch up at the event! With recent changes to Five Star calculations and the new Patient-Driven Payment Model PDPM on the horizon, skilled nursing providers have much to understand and apply in a short period of time.

Even with insurance, employees still face out-of-pocket expenses for acute care and pharma. Stop by our booth April to discuss how we can help. Or, if you miss me at the event, download our Employee Benefits E-Sheet , or get in touch! As a leading tech innovator in long-term care, Prime Care Technologies has optimized its cloud platform and developed a suite of applications to help providers run lean, maximize reimbursements and meet CMS obligations with minimal effort. Connect with us at booth to hear how we can put our technologies to work for you!

Next year, Microsoft will discontinue support of Windows 7 operating systems. This means, all devices and browsers using it will no longer receive vital security upgrades and performance patches — unless you sign an extended support agreement with third-party, Azure.

Why not put your money toward an upgrade instead? Our 15 years of post-acute technology and procurement experience puts us in a unique position to coordinate a hands-on, limited-interruption upgrade for your facilities.

ET to hear how these changes can affect April scores and what you can do to improve Five-Star scores going forward. Our technology expertise? Let us show you how in Tampa or visit us at www. Lawmakers are polishing it off for reintroduction to Congress after being stalled during the last House legislative session. Are you currently leveraging telehealth in your facilities? You may recall my mention that our technologies can help. For example, primeVIEW delivers an easy-to-navigate interface that automatically refreshes in near real time with consolidated data from various systems.

So, get in touch if you’d like to hear more! Instead of letting vendors deciding for you, consider all your options. Here are just a few factors to consider. If we can help you with a free IT strategy consult, or just answer your questions about Microsoft , get in touch. Executives of skilled nursing facilities have had to adapt to many changes, especially on reimbursement issues.

This webinar will explain the opportunities and provide your company with the blueprint necessary to realize the benefits! If you missed our webinar, you can still catch the webcast. Chief Product Officer, Cheryl Field, discussed pain points with PBJ reporting and the latest impacts to your staffing star calculation. We also previewed in-app editing and audit tracking, available via our PBJ reporting module.

We would be happy to schedule a demo to show you more! As a follow-up, we have prepared the below infographic, summarizing related information from the U. Department of Health and Human Services. If we can be of help to you in protecting yourself against these threats or preparing for HIPAA audits, get in touch. We’re available for coffee, lunch or post-cocktail party, so get on our schedule today!

If you’re seeking technologies that reduce pain points within your post-acute operations, let’s plan to chat during a break?

We’re excited to share what sets us apart — including our core expertise in integrating, securing and accelerating the delivery of your most critical data. What’s your biggest pain point with PBJ reporting? Is it making edits after payroll has closed — such as unreported meal breaks?

Staff can easily make edits on screen to ensure compliance with meal break and other policies. Get a sneak preview February 20 at 3 p. Our solution partners offered timely tips on performing a risk analysis and how cyber insurance and key technologies can help protect you. Expect informative tips on:.

If you missed our December 5 webinar, resources are now available for download. Effective fiscal year , the new Patient-Driven Payment Model will be based on all-new direct care components, so get a jump start on the new shift during our December 5 webinar.

 
 

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Sep 19,  · How to Apply for a Federal Job Through USAJOBS. You must create a USAJOBS profile to apply. USAJOBS requires users to have a account. Sign up . You must Sign In or Create an Account to save search results or apply for jobs. Please review the entire announcement carefully before . You must Sign In or Create an Account to save search results or apply for jobs. Please review the entire announcement carefully before .

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